Search the Insight & Practice IOIC, The Institute of Internal Communication

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22 Jul 2026

Rethinking workplace support for employees with cancer

Cancer affects millions of people of working age – yet workplace support often falls short. What do employees really experience, and how can organisations respond better?

Voice

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16 Jul 2026

A framework for boosting visibility and impact

NATS empowered leaders to build consistent, credible communication habits rooted in everyday conversations. We hear from Lynsey Davidson, head of employee communications at NATS.

Voice

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15 Jul 2026

Neurodiversity claims expose manager confidence gap

Rising neurodiversity tribunal claims expose managers’ confidence gap, making clearer communication and better support on reasonable adjustments increasingly essential now.

Voice

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11 Jul 2026

20 questions with... David Manning

From big campaigns to coffee habits, David Manning, senior manager – culture, change and communications at Currys, shares his view of internal comms and career lessons.

Voice

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09 Jul 2026

The practical guide to... UX for IC

Shirin Mohamed, internal comms specialist, shares how two decades across communications, training and transformation shaped her user-centred internal communication approach, inspired by UX thinking throughout.

Voice

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06 Jul 2026

Travel sector profile: ‘Part of our role is helping colleagues stay connected to the bigger picture'

Emma Cash, communications business partner at British Airways, explains how frontline experience, trust and visibility shape IC across a complex operation.

Voice

03 Jul 2026

Why 'teach everyone to prompt better' isn't a strategy – and why agents change the game

Amanda Harvey argues that organisations should stop relying on better prompting and start using AI agents to deliver more consistent, governed results.

Voice

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25 Jun 2026

Ask the experts: How can I engage employees in the rewards and benefits we offer?

Clear communication can transform rewards and benefits into meaningful employee experiences through storytelling, collaboration and timely campaigns that resonate.

Voice

Members only

24 Jun 2026

Leading with neuroscience

Too many middle managers are promoted without the skills to lead people or communicate effectively. Drawing on neuroscience, Ana-Maria Thijssen explores how IC professionals can close the gap.

Voice

Members only

18 Jun 2026

Case study: the podcast powered by AI

A five-minute audio update for Centrica’s customer-facing colleagues is holding attention and saving time.

Voice

Members only

17 Jun 2026

Bridging the leadership communication gap

Leaders may think messages are landing, but employees disagree. Bridging the gap requires clarity, consistency, empathy and communication expertise.

Voice

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10 Jun 2026

Higher education sector profile: ‘Audience segmentation is fundamental’

Jennifer Kennedy, internal communications manager at Sheffield Hallam University, reflects on 17 years working in higher education and what internal communication professionals need to understand to be effective in the sector.

Voice

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