Storytelling, messaging & campaigns.

What does it take to unite 8,000 colleagues during the busiest Christmas in Heathrow’s history? This campaign shows how creativity, connection and leadership visibility drove real impact.

Clarity in internal communication is more than simple language. It’s about making messages understandable, relevant and authentic, aligning leadership, managers and communicators so employees connect, trust and act on what they hear.

Experian’s We Do That campaign used powerful colleague storytelling to bring its purpose to life, helping employees see how their work improves people’s financial health and making the company feel more human.

In internal communication, storytelling is more than a stylistic flourish – it’s about helping people make sense of what matters. Whether you’re framing a strategic shift, celebrating a success or learning from failure, stories help people care, connect and act.

When a big campaign or groupwide engagement initiative lands, it’s exciting – but how do you make sure they take-off smoothly without dropping the day job? Here’s how to prioritise, schedule and stay strategic while keeping business-as-usual comms firmly on your radar.

Recent research reveals major disconnect between leaders and desk-free workers on communication, pay and workload, raising risks for retention.

Discover how leaders and communicators can reignite human connection in a dispersed workplace - driving authenticity, purpose, and performance through inclusive, emotionally intelligent internal communication.

Award: Best Imagery Winner: phs Group