Value & Impact.

As inflation and industrial unrest faded, internal communication shifted from labour relations to markets, brands and organisational culture.

Post-war prosperity and social change dismantled top-down internal communications, driving industrial unrest and paving the way for more participative, two-way approaches that reshaped employee relations and organisational communication in Britain.

The executive director – head of EMEA internal communications for technology at Morgan Stanley joins the dots of her career in IC.

Over the past 150 years, the field of internal communication has undergone profound changes while maintaining core, consistent truths. Michael Heller, professor of business history at Northumbria University, has been exploring its evolution – the five stages of the history of internal comms. Here, we look at the first stage: Editorial Internal Communication (1880–1960)

This webinar helped attendees better understand the myriad ways in which the nature of work is changing and develop the confidence to position internal communication as a mission-critical business function.

Scenario planning helps internal communicators navigate uncertainty by exploring possible futures rather than predicting them. As work evolves, forces like technology, culture and trust reshape communication. This foresight approach helps communicators anticipate change, test assumptions and build more resilient organisational narratives.