Guides, factsheets & resources.

Culture doesn't change because of a new values poster. Discover Ed Schein's model of culture, why change programmes so often fail, and how internal communication can help make change last.

Discover how to turn complex messages into clear, understandable and actionable content and build the confidence to communicate strategy, change and risk in a way that really lands.

New guide: Internal Crisis Communication. Crisis communication that works starts from within. Discover how to plan, prepare and support your people through the most challenging times. IOIC certified.

Discover what agility really means for internal communication and how applying it day to day can help you respond to change, reduce risk and stay relevant in your role and career.

This guide focuses on how internal communication can support redundancy processes in a way that is clear, coordinated and human. IOIC certified.

An AI narrative is like a strategic narrative. It is a cohesive story that an organisation tells about its plan and goals for AI adoption and how this will reshape workflows.

This guide will help you to understand what an internal communication audit is, why they’re a key part of the internal communication toolkit and how to prepare and deliver an audit.

This factsheet will help you understand what a focus group is, why they’re a key part of the internal communications toolkit and how to prepare and run effective focus groups.

This factsheet explores inclusive intercultural communication and offers practical strategies for improving communication across diverse teams.

A comprehensive and practical introduction to using data as an internal communication professional. Available for free download exclusively to members. IoIC CPD Certified.