Knowledge Hub

Artificial intelligence is transforming workplace communication, offering internal communicators powerful tools to enhance efficiency, engagement and creativity.Here, we share tips on using AI to benefit your internal comms content and processes and applying the right tools for the right task in a practical and ethical way. Most of these insights come from IC professionals who are already integrating AI into their workflows.

Landsec’s reverse mentoring initiative sees senior leaders take on the role of mentees, learning from their colleagues. This fresh approach offers unique insights that drive inclusion and meaningful organisational change.

Nearly two-thirds of young UK workers can’t understand their pay slips – clear, supportive communication is key to closing the gap when it comes to financial literacy.

With an ageing workforce, businesses must value employees over 60. Five experts share insights on mentorship, reinvention and inclusion – highlighting how experience, empathy and learning can challenge stereotypes and make age a powerful asset in today’s workplace.

Age generalisations in the workplace persist, but our content and career choices are shaped more by our formative years than age alone. As communication styles evolve, businesses must find harmony between generations. From tone of voice to shifting mindsets, understanding these differences is key to keeping teams and workforces in tune with one another.