Knowledge Hub

A growing number of internal communication professionals are being asked to step up as strategic advisers to the top of the organisation. What are the skills and tactics you need to influence, coach and challenge leaders?

When Sara Barrow, head of communications for Arriva Rail London, and her team wanted a more in-depth understanding of employees, she reached out to Henry Davies, founder of 106 Communications.

As we continue to reflect on the future of internal communication and potential new roles for IC professionals, here Nadine Dixon shares how she uses her skills and knowledge gained in internal comms to specialise as a change communications specialist.

In internal communication, storytelling is more than a stylistic flourish – it’s about helping people make sense of what matters. Whether you’re framing a strategic shift, celebrating a success or learning from failure, stories help people care, connect and act.

As part of our exploration into the future of internal communication and potential new roles for IC professionals, Nicholas Wardle shares his move from internal comms to employee experience director at Brand Experiences.