Knowledge Hub

Your company’s purpose is one of the most important sentences you’ll publish in internal comms. Narrowing down the essence of why the business exists into a single statement and getting employees to buy into it is no easy task.

Employees in the 50+ cohort are often viewed as being at the end of their careers. Instead, employers should recognise the value of experienced, veteran workers, says Victoria Tomlinson, founder and CEO of Next-Up.

IC professionals are constantly looking for ways to engage hard-to-reach employees. Ocado Group used research and data from listening sessions to deliver a podcast for its driver population.

Mentoring not only benefits the mentee but offers valuable rewards to the mentor. Here, Sanjay Mistry offers five benefits he has gained as a mentor on the IoIC mentoring scheme and his tips for others to get the most out of the experience.

New research from IoIC and Ipsos Karian and Box finds that one-third of employees experience some level of disconnect at work. Whether through confusion or cynicism, they don’t feel entirely aligned with organisational strategy or purpose. What can be done to reach these “swing voters”?

Richard Etienne looks back on the lessons he’s learned and the range of skills he’s developed in various media roles over the past 20 years and how he is applying them to his latest role of director of internal communications at Elsevier.

Organisations are increasingly aiming for ‘peak performance’, a workplace nirvana of creativity, collaboration and innovation. But how can businesses supercharge their employees to be the best versions of themselves? And what’s internal comms’ involvement in building a culture of high-performance?

Accessible and inclusive communication builds stronger internal cultures. Jodie Greer, CEO and founder of Be #PeopleSmart Ltd, shares some simple ideas you can introduce today.

An IC team took on a global challenge for engineering consultancy Mott MacDonald: to promote a performance feedback culture to improve transparency and communication.

A transformational change in the workplace is as big as it sounds. Looking to the future, the organisation is reshaping its entire business to be more successful, to respond to the evolving needs of its customers or to overcome persistent or potential challenges. It could take years. But never lose sight of the fact that your people are key to taking you in this new direction. We asked five experts for their top tips.