Search the Knowledge Hub IoIC, The Institute of Internal Communication

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08 Sep 2025

Case study: Inside Arm’s IPO – engaging staff on listing day

Arm’s IPO brought more than market value – it boosted morale and united employees through global, thoughtfully planned celebrations.

Voice

Members only

04 Sep 2025

'We need a better societal and regulatory fabric to cope with the changes from technology'

Dr Ashwin Mehta, founder of Mehtadology, a strategic consultancy in AI and technology, examines how AI and tech is influencing workplace behaviour.

Voice

Members only

03 Sep 2025

'Leaders can do more to create the optimal conditions for human connectivity'

Peter Mandeno, director at Better Connected, explores how internal communicators can truly enable meaningful human connection.

Voice

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28 Aug 2025

Case study: Preparing for transformation through leadership and personalised comms

To help employees and leaders prepare for their new multi-year transformation programme, John Lewis’ Customer Care team coordinated an informative and inspiring leadership summit.

Voice

Members only

27 Aug 2025

Ask the experts: How do I use external-facing social media to support my internal comms strategy?

Five comms experts share their top tips on using social media to bridge internal and external conversations, ensuring authentic, engaging content that strengthens culture, sparks dialogue and supports business reputation.

Voice

Members only

22 Aug 2025

‘I pushed myself to prove I can do anything others can do’

Burn survivor Jack Holt, account director for IT consultancy Recarta, shares how visible difference shaped his resilience, career and mission to support and educate others.

Voice

19 Aug 2025

Quiet cracking: how internal communicators can help leaders hear what isn’t said

Anthony Monks, PR director and internal communications specialist at ITPR, shares ten practical tips to help internal communicators support leaders, spot silent strain and prevent cultural cracks from spreading.

Voice

Members only

13 Aug 2025

Big campaign incoming? Here's how to keep control of the BAU work

When a big campaign or groupwide engagement initiative lands, it’s exciting – but how do you make sure they take-off smoothly without dropping the day job? Here’s how to prioritise, schedule and stay strategic while keeping business-as-usual comms firmly on your radar.

Voice

12 Aug 2025

‘When I’ve said I’m struggling, others respond with their own openness’

Jennifer Butcher, communications and commercial responsibility director at AB Agri, reflects on living with hearing and sight loss, and how quiet kindness, human connection and ditching the labels have been more powerful than any other support.

Voice

Members only

05 Aug 2025

Major disconnect between HR and frontline workers uncovered

Recent research reveals major disconnect between leaders and desk-free workers on communication, pay and workload, raising risks for retention.

Voice

Members only

01 Aug 2025

5 evidence-based rules for modern leadership

Ghassan Karian, founder and chairman of Ipsos Karian and Box, draws on the UK’s largest employee research data sets to reveal what truly drives leadership success.

Voice

Members only

30 Jul 2025

Breaking the ice: how to amplify human connection in the workplace

In a digitally driven, hybrid world, human connection is under threat. Workplace relationships have cooled. Interactions lack warmth. Physically, we are often isolated from each other. Through authentic leadership, an inclusive culture and meaningful dialogue, we can reignite trust and collaboration and create work environments – digital and in-person – where people perform at their best.

Voice

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