Search the Insight & Practice IOIC, The Institute of Internal Communication

05 Aug 2026

The vital importance of access to good work with Anna Ambrose

Since the 2008 financial crisis, access to stable, secure work has become increasingly rare. Young people in particular struggle to find quality, full-time permanent work. But what defines good work and what role does internal communication play in creating workplaces that build careers?

Podcast

Members only

04 Aug 2026

Travel sector profile: ‘You have to be agile and comfortable with ambiguity'

Candy Hall, senior manager for internal communication and engagement at TUI, reflects on the pace, complexity and human impact of working in internal communication in the travel sector.

Voice

Woman standing and leaning on table leads discussion with three colleagues seated around her in a glass walled meeting room.

28 Jul 2026

How internal communication builds strategic confidence.

Internal communication builds strategic confidence when it translates business strategy into clear, consistent narratives, keeps leaders visible and authentic, and helps leaders blend deliberate planning with context-responsive adaptation. This matters. The 2026 IC Index shows only 52% of employees believe their organisation’s strategy is the right one for success.

Thought Leadership

Members only

23 Jul 2026

Complex Internal Messaging.

Discover how to turn complex messages into clear, understandable and actionable content and build the confidence to communicate strategy, change and risk in a way that really lands.

Factsheet

Members only

22 Jul 2026

Rethinking workplace support for employees with cancer

Cancer affects millions of people of working age – yet workplace support often falls short. What do employees really experience, and how can organisations respond better?

Voice

Podcast graphic featuring Antoinette Gyan on using internal communication to inspire young people at work

22 Jul 2026

Using internal communication to inspire young people at work with Antoinette Gyan

Ongoing market uncertainty means many organisations are struggling to keep people aligned, focused and motivated. Global engagement is falling. Young people especially struggle to find purpose at work. What role does communication play in shaping culture and developing future leaders?

Podcast

17 Jul 2026

Member spotlight Michael Hewitt

Our latest member spotlight is on Michael Hewitt, Communications Officer at the Medical Defence Union. He spent years doing internal communications without ever putting a name to it. In this member spotlight, he shares how IOIC membership gave his career direction, the intranet launch that clocked over a million views, and why there's no such thing as bad communications.

Member spotlight

Members only

16 Jul 2026

A framework for boosting visibility and impact

NATS empowered leaders to build consistent, credible communication habits rooted in everyday conversations. We hear from Lynsey Davidson, head of employee communications at NATS.

Voice

Members only

15 Jul 2026

The leadership perception gap: why messages from the top aren’t landing.

Effective leadership communication depends on closing the perception gap between how leaders believe they communicate and how employees experience it. Internal communicators play a critical role in bridging this divide.

On Demand

Members only

15 Jul 2026

Neurodiversity claims expose manager confidence gap

Rising neurodiversity tribunal claims expose managers’ confidence gap, making clearer communication and better support on reasonable adjustments increasingly essential now.

Voice

14 Jul 2026

My Experience Studying the MA in Internal Communication Management Sam Hallowes

Sam wanted to understand how Internal Communication enables change. The MA gave her the evidence to back it up.

Student experience

Members only

11 Jul 2026

20 questions with... David Manning

From big campaigns to coffee habits, David Manning, senior manager – culture, change and communications at Currys, shares his view of internal comms and career lessons.

Voice

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