Careers in Internal Communication

Rob Hitchcock, Internal Communications Senior Manager, PwC Ireland went from the shop floor to leading internal communications. Here he shares how sideways moves, strong relationships and backing your strengths can build a career that makes more sense in hindsight than it ever did on paper.

Our latest member spotlight is on Hannah Harriman, Internal Communications Business Partner at Gallagher. She shares her journey into IC, the campaigns she’s proud of, and how IoIC has helped shape her career.

What happens when internal communicators challenge assumptions and follow the evidence? Module Leader for the MA in Internal Communication Management, Domna Lazidou, shares how the programme’s Management Report builds sharper insight, stronger research skills, and the confidence to drive real change. More than a final project, it’s a catalyst for credibility and impact.

With 25 years at Lloyds Banking Group and now running her own consultancy, Diana Oakes shares how she built a career in internal communication leading large scale change, championing inclusion and helping people feel they truly matter at work.

Meet Rosie Huckle, Head of Communications & Engagement, Faculty of Life Sciences & Medicine at King’s College London. Connecting people, priorities and purpose across one of the UK’s largest faculties, Rosie shares how she brings strategy to life and why IoIC plays a key role in shaping her approach.

Sam Dick, former Head of Employee Communications at The Open University, shares her experience studying the MA in Internal Communication Management, returning to study after more than a decade while balancing full time work. Over 13 months, the programme challenged her thinking and deepened her understanding of communication theory, neuroscience, influence and organisational culture, leaving her reenergised and approaching her everyday practice differently.

Our latest member spotlight is on Leah Booker, Internal Communications Executive at Shoosmiths LLP. Leah shares how studying the IoIC Foundation Diploma and joining the mentoring programme helped build confidence, strengthen advisory skills and support their growth in internal communication.

IoIC Fellow Sinéad Bell, Director at Hanover Communications shares how the perception of internal communication has evolved over the course of her career, the impact Covid-19 had on the profession, and why practitioners must continue to demonstrate the value of their work.

As part of our #IChoseIC Series, Danielle Starling reflects on why she feels internal communications is important and why she has stayed in internal comms roles for over 13 years.