Why I wish I'd found a mentor sooner by Pauline Smith

After years of mentoring informally, internal communication specialist and #IChoseIC ambassador Pauline Smith made a conscious commitment through the Institute of Internal Communication Mentoring Scheme – and discovered just how powerful mentoring can be, for both mentor and mentee.

23 Feb 2026
by Pauline Smith

For many years, I’ve mentored people informally - as a manager, colleague, contractor, and freelance supplier. But formally volunteering through the Institute of Internal Communication Mentoring Scheme is different. It’s a conscious commitment – and one that I take seriously.

Mentoring is a win/win.

It's a way for me to use my 30+ years' experience in, and knowledge of, internal comms to give something back and help people in a way I wish I’d been helped.I get to meet other internal comms professionals and create invaluable connections.I learn about my mentees’ work and provide a sounding board for them to share their ideas and discuss any challenges they’re navigating.

The biggest win of all? When a mentee shares positive feedback from stakeholders and I know I've helped in some small way.

Looking back, there are many moments where mentoring would have helped me navigate my squiggly career:

  • getting to grips with a new contract
  • coping through periods of self-doubt
  • finding new clients and dealing with challenging ones
  • or simply having someone to talk to who's 'been there' and 'got the t-shirt'.

Ironically, I've worked closely with HR leaders and teams to help them raise awareness and take-up of internal mentoring schemes for years – yet I've never invested in myself by becoming a mentee?!!

So, if you’re considering mentoring – as a mentor or a mentee – my advice is go for it!