Search the Knowledge Hub IoIC, The Institute of Internal Communication

27 Jan 2026

My Masters in Internal Communication Management Journey by Ulf Fensten Madsen

Curious about what it’s really like to study internal communication at Master’s level? Ulf Fensten Madsen, Senior Communications Advisor at Novonesis and graduate of the MA in Internal Communication Management, shares how studying for the Master’s deepened his skills, broadened his perspective, and added real value to his day-to-day work.

Student experience

23 Jan 2026

Member spotlight Xaviera Benoit

Meet Xaviera Benoit, Head of Corporate Communications at Momentum Services, the exclusive hospitality partner of Eurostar. With a career that began in journalism and evolved into a passion for impactful, creative communication, Xavier reflects on the power of curiosity, the value of a strong team and the importance of staying inspired.

Member spotlight

02 Jan 2026

5 tips for getting qualified in internal communication

Sanna Kantelinen, senior internal communications manager at Remedy Entertainment and a 2025 graduate of the Masters in Internal Communication Management, shares her tips for succeeding on the path to a formal qualification.

Voice

Members only

22 Dec 2025

‘I help leaders cut through the noise with clarity and courage’

As we continue to reflect on the skills internal communicators will need in their future, here Lindsay Lee Turner considers how her experience in IC is helping her in her current role as executive advisor, leadership consultant and CEO for Frank Advisors.

Voice

16 Dec 2025

Driving awareness of internal communication with the #IChoseIC campaign in 2025

2025 has been a great year for driving awareness of internal communication as a career pathway. We take a look back at the year and what we’ve been up to with the #IChoseIC Campaign.

News

Members only

15 Dec 2025

Interview: 'As a contractor, you need to come up with solutions quickly'

What does it take to thrive as an internal comms contractor? Sejal Popat reveals the skills, mindset and realities behind a career built on short-term roles.

Voice

25 Nov 2025

My reflections on the Foundation Diploma by Leah Booker

Leah Booker, Internal Communications Executive at Shoosmiths LLP shares how the Foundation Diploma boosted her confidence and helped her see internal communication as a way to create meaningful connections, not just share updates.

Student experience

17 Nov 2025

My reflections on the Foundation Diploma by Dominika Rogers

Dominika Rogers, Internal Control Coordinator at ENGIE UK, shares how the Foundation Diploma transformed her approach to communication, shifting her mindset from message delivery to meaningful engagement.

Student experience

31 Oct 2025

Member spotlight Laura Clayton

Meet Laura Clayton, Change Communications Manager at Sanctuary. Discover how Laura’s role is reshaping communication at scale and why she believes internal comms should always start with people.

Member spotlight

Members only

31 Oct 2025

‘Every employee experience project starts with communication’

As part of our exploration into the future of internal communication and potential new roles for IC professionals, Nicholas Wardle shares his move from internal comms to employee experience director at Brand Experiences.

Voice

Members only

23 Oct 2025

A winning recipe for internal communicators: the skills to shape the future of work

Internal communication is evolving fast – and so are the skills required to thrive in it. IC teams must prepare for the future by mixing the right blend of human and technical capabilities to lead change, influence leaders and shape culture in a more strategic way.

Voice

19 Sep 2025

Member spotlight Ceri Doyle

Meet Ceri Doyle, Senior Communications Officer at Beacon Cymru and IoIC Advanced Diploma alumna. From supporting internal comms during a major merger to helping launch a staff platform embraced within 48 hours, Ceri is making a real impact through strategic, empathetic communication.

Member spotlight

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