Sanna Kantelinen, senior internal communications manager at Remedy Entertainment and a 2025 graduate of the Masters in Internal Communication Management, shares her tips for succeeding on the path to a formal qualification.
Colette Clements, Internal Communications Assistant at ScottishPower, is driving employee engagement through Viva Engage and shaping campaigns that connect people to purpose. With the support of IoIC membership, she’s building confidence, skills, and a strong professional network to grow into a strategic communicator.
From sector-hopping communicator to strategic powerhouse - Misty Oosthuizen shares how knowing your value can transform not just your career, but your organisation too. Discover how she’s using AI to automate the admin and unleash her creativity where it counts most: connecting people to purpose through powerful internal communication.
Meet Sarah Cooper, Content and Channels Advisor at Medical Protection Society. From an unexpected start in internal comms to leading major projects in a new sector, Sarah shares her inspiring journey, including how IoIC membership supported her through career change, boosted her confidence, and reignited her passion for learning.
Debo Dyson, Internal Communications Manager at Selfridges, shares his experience of completing the IoIC Master’s in Internal Communication Management, from balancing work and study, to applying new learning in real time. He reflects on the confidence it gave him, the support of his cohort and tutors, and how the journey unlocked potential he didn’t know he had.
Recent MA graduate, Esther Bennett, Global Head of Colleague Experience at Ideagen shares how the MA course unlocked her confidence, sharpened her strategy, and sparked lifelong connections, all while juggling work, parenting and personal growth.
David Baldwin, director of internal communications – business partner at Akkodis, shares insights from his first 90 days, adapting to a new industry and shaping strategic internal comms.
We continue our IC Career Series, where internal comms professionals share their career stories. In this video, Nicola Walter reveals how she transitioned from marketing to internal communication, shares her top advice for career progression, and highlights the power of curiosity and evidence-based communication. Hear what she finds most rewarding and the biggest lesson she’s learned in internal comms.
We shine a spotlight on Jacqueline Shalks-White, Internal Communications Manager at Electricity North West. With over 25 years in internal comms, Jacqueline shares her passion for the profession and encourages newcomers to stay curious, embrace change, and connect with peers. Her mantra? Be bold, create ‘wow’ moments and make the most of your IoIC network.
IoIC Fellow Jarrod Williams, Head of Digital Content and Channels at St James’s Place, shares why he believes Fellowship is an opportunity to give back, share experiences, and connect with peers who are passionate about advancing the internal communication profession.
In March 2025, IoIC surveyed more than 300 internal communicators to learn how they felt about the current state and future direction of their profession. Respondents represented a range of management levels and years spent working in the profession.
After a couple of decades in the same field, it’s easy to slip into autopilot. Here, five experts explore how internal comms professionals can shake off the mid-career malaise, reignite their passion and take charge of what comes next.