IOIC Awards case study: A Better Heathrow: driving engagement and operational performance through change communication
Following years of post-pandemic volatility, British Airways was working hard to rebuild colleague engagement and operational performance – particularly at their home hub, Heathrow Airport, where more than 7,000 colleagues work across a wide range of roles.
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The UK's leading annual research into internal communication. This year, the findings are a reality check. Based on a survey of 5,000 UK employees in organisations with 500 or more employees, conducted in partnership with Ipsos Karian and Box.
In this episode, Dom and Cat are joined by Frank Dias to explore how AI can transform IC workflows to deliver greater strategic value across organisations.