Search the Insight & Practice

Following years of post-pandemic volatility, British Airways was working hard to rebuild colleague engagement and operational performance – particularly at their home hub, Heathrow Airport, where more than 7,000 colleagues work across a wide range of roles.

National Grid is driving a once-in-a-generation transformation, doubling investment to reshape energy networks. Its “BIG Work” campaign unites 30,000 colleagues behind a shared mission to power the future.

What does it take to unite 8,000 colleagues during the busiest Christmas in Heathrow’s history? This campaign shows how creativity, connection and leadership visibility drove real impact.

How do you align 9,000 employees behind a single set of values? This award-winning campaign shows how simplicity, scale and local relevance made it stick.

What happens when you turn feedback into action at scale? This campaign shows how Experian removed barriers and built a high-performance culture.

How do you change security behaviours across 100,000 employees? This campaign shows how creativity and relatability drove real action at BT Group.

How do you rebuild trust during major change? This programme shows how TUI humanised leadership and reconnected colleagues at scale.

How do you turn inclusion from intention into everyday action? This campaign shows how Spirax Group made allyship real across a global workforce.

How do you turn business wins into shared momentum? This initiative shows how Aberdeen Investments connected colleagues and built pride across a global business.

How do you truly understand culture in a complex, high-pressure environment? This approach shows how Macmillan turned listening into meaningful change.

How do you turn ESG into something people feel and act on? This campaign shows how Travelport mobilised a global workforce to deliver real impact.

How do you turn recognition into a moment that unites an entire organisation? This event shows how Voyage Care brought its EVP to life at scale.