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Why my job in internal communications means I never get the ‘Sunday Scaries’

My first real job (I don't count the obligatory after school and weekend retail role) was in banking. You'd know it as Santander; back then it was Abbey National.I started in my local branch for a couple of years, before getting my foot in the door at the nearby head office in Milton Keynes by literally applying for every role I thought I could do....
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I can’t think of any other profession that offers such a unique relationship with and insight into all areas of a business.

I love film – so after leaving school I spent some time working as a production assistant and general runner. I was fascinated to learn what it takes to convey powerful messages, brands, or emotions in just a few seconds, on a screen and thoroughly enjoyed the pace and creativity of the industry. As it's a big thing in Germany (that's where I'm fro...
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Internal communications is now a vital part of the employee experience

If you read my school reports, there is a common theme…Lauren loves to talk. From primary school through to secondary and especially in sixth form I surrounded myself with people. I liked to have my voice heard and shout loud for those who weren't as confident. I would describe myself as an average student, with 10 GCSEs, my highest grades were in ...
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Why #IChoseIC

I vividly remember being 16 years old in a "career choices" lesson at school and mainly feeling utterly overwhelmed with all the choices. I barely knew what I wanted to eat that night - how the hell was I supposed to decide so soon what I wanted to do for the rest of my life?! So many of my friends had it all figured out - some aspired to be teache...
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Why I love internal communications – and how I got there

What started as an "add on" to my PR job, has now become my core focus and most fulfilling aspect of my career. As a kid, I always liked writing. I won some junior writing competitions in school and then edited the school paper as a teenager. The University of Victoria, Canada – close to where I was raised in Vancouver – had a very well-regarded cr...
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921 Hits
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I love my job. I wouldn't change it. But I am still learning.

Do you know when you're watching the X Factor / The Voice /BGT etc and the wannabe hopeful answers the obligatory "When did you know you wanted to be a singer?" question with something like "I was singing before I could talk" (?!?), or "I came out of the womb singing" (!!???!!!)? Well, I'm not saying I always wanted to work in internal communicatio...
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245 Hits
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You get to be data-driven and creative, developing all kinds of skills as you go

I chose Internal Communication in 2017. I was attending the second semester of my Master's. At the time, I knew I was attracted by Corporate Communication, but I felt like something was missing. Somehow, even after four years of classes and seminars, Internal Communication never quite showed up on my radar. A shame, really (looking at you, universi...
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328 Hits
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The IC profession is more important to businesses now than ever before

If you are thinking of a career (or want to progress) in internal communications (IC), the profession is more important to businesses now than ever before. The pandemic presented a crisis which required IC teams across the world to do our best work. IC has been central to crisis management, sharing business critical updates and helping leaders and ...
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619 Hits
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I haven't looked back since starting my IC journey

What do you want to be when you grow up? It's the age-old question that parents, aunts, uncles, grandparents and other family friends or relatives who you see once a year around Christmas ask you as you're growing up. I never had a solid answer for that question. I flirted with the idea of being a vet or marine biologist, but I'm allergic to fur an...
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My story into IC

Like many people working within internal communications, I never even knew the profession even existed until I saw the advert for my first internal comms job. My experience up until this point had been focused around customer experience since I was 16, working as a waiter and shop assistant at the weekends, then into the 5-star hotel industry as a ...
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372 Hits
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This role was my initiation into IC and I've never looked back

I am Amrita Dasgupta and I thought I should share my story of how I fell into my career in IC. I live in London and have lived here for nearly 10 years, and I have had 13 jobs in those ten years. No, I am not an incredibly bad employee, but an immigrant whose first job after a degree was in the UK. I never thought about diversity, inclusion and dis...
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257 Hits
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What do you want to be when you grow up?

Aged 9 years old I was asked this very question and I had absolutely no idea. I winged it (quite literally) and told an assembled school hall that I was going to be an air stewardess – it turns out I loathe flying … No ultimate vision, no career dream, no check-list of stepping stones ever emerged for me. I may be an avid planner, but I've never ha...
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361 Hits
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The more I read, the more it sounded a perfect fit for me

After my GCSEs, I decided I would take A-levels which seemed 'sensible' but interesting and after much self-debate, I landed with Business Studies, IT and Graphic Design. Although I would've have predicted it at the time, they really did come to good use – helping me in various ways in my IC career. I absolutely loved Business Studies and through t...
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203 Hits
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It's about crafting the story of what we are trying to achieve together

When I was a kid I always enjoyed a story. Hearing them, reading them, sharing them, creating them. That's in essence what we do in Internal Communications. No matter the business we work with it is about crafting the story of what we are trying to achieve together, helping people know the role they play and for all of us to feel we are part of it....
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203 Hits
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Internal Communications and Employee Engagement: A Promising Destination for Anthropology Graduates

When I used to recruit students to take an introductory anthropology course or do their degree with my department, people (especially parents) would ask: What can you do with a degree in Anthropology? While many anthropology (and social science) graduates explore careers in Non-profits, Marketing, or HR, here I explore the underappreciated, but inc...
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453 Hits
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There is always something new to learn, something different to try and something exciting to get involved with

It's not always simple trying to explain to some people what internal communications is and I often end up saying: "You know when you get a magazine on your desk telling you about what people in your office have been up to? Well, that's what I do." It's not really – in fact, it's SO MUCH MORE and I'm doing myself and the profession a huge disservic...
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184 Hits
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If I had to go back, I would choose it one hundred times over

Being in my twenties, it's rare that I come across peers who know what I mean when I say I work in Internal Communications (IC). I've been asked "Oh… you do telesales?" or after explaining further, "Is that like HR?" (Closer). And "Ah! So you're the person who sends newsletters?" While true at surface level, there is much more depth to 'sending new...
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277 Hits
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I remember the day I discovered Internal Communications like it was yesterday

I remember the day I discovered Internal Communications like it was yesterday. It was 7pm and I'd been at work for about 12 hours having started on the early shift. This was in a call centre for a well known utility and I'd recently been promoted to call centre team leader. It was then that I read the job advert for an Internal Communications Assis...
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256 Hits
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This is why a career in internal comms could be for you

We've all been there. You're 18 (19 at a push) and suddenly, some of life's big choices hit you. Will it be uni or college? A-levels or an apprenticeship? And what are you going to study?! These are pretty big decisions when most of the time, you won't have all the options on the table. I, as an example, was pretty keen to do journalism because my ...
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617 Hits
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  • 21st January 2021
    Last year we kicked off our #IChoseIC campaign with a webinar delivered to university students encouraging them to consider internal communication as a career of choice. Alongside the webinar, we...
  • 14th January 2021
    Debbie Install, vice president of employee comms, diversity & inclusion and wellbeing at information technology company Aveva, received a Fellowship from IoIC in 2020. Here, she shares what...
  • 11th January 2021
    Misty Oosthuizen, internal comms, engagement and belonging lead, received a Fellowship from IoIC in 2020. In this Q&A, we discuss Misty’s biggest professional achievements and what IC...
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