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My story into IC

Like many people working within internal communications, I never even knew the profession even existed until I saw the advert for my first internal comms job. My experience up until this point had been focused around customer experience since I was 16, working as a waiter and shop assistant at the weekends, then into the 5-star hotel industry as a ...
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This role was my initiation into IC and I've never looked back

I am Amrita Dasgupta and I thought I should share my story of how I fell into my career in IC. I live in London and have lived here for nearly 10 years, and I have had 13 jobs in those ten years. No, I am not an incredibly bad employee, but an immigrant whose first job after a degree was in the UK. I never thought about diversity, inclusion and dis...
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What do you want to be when you grow up?

Aged 9 years old I was asked this very question and I had absolutely no idea. I winged it (quite literally) and told an assembled school hall that I was going to be an air stewardess – it turns out I loathe flying … No ultimate vision, no career dream, no check-list of stepping stones ever emerged for me. I may be an avid planner, but I've never ha...
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The more I read, the more it sounded a perfect fit for me

After my GCSEs, I decided I would take A-levels which seemed 'sensible' but interesting and after much self-debate, I landed with Business Studies, IT and Graphic Design. Although I would've have predicted it at the time, they really did come to good use – helping me in various ways in my IC career. I absolutely loved Business Studies and through t...
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It's about crafting the story of what we are trying to achieve together

When I was a kid I always enjoyed a story. Hearing them, reading them, sharing them, creating them. That's in essence what we do in Internal Communications. No matter the business we work with it is about crafting the story of what we are trying to achieve together, helping people know the role they play and for all of us to feel we are part of it....
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Internal Communications and Employee Engagement: A Promising Destination for Anthropology Graduates

When I used to recruit students to take an introductory anthropology course or do their degree with my department, people (especially parents) would ask: What can you do with a degree in Anthropology? While many anthropology (and social science) graduates explore careers in Non-profits, Marketing, or HR, here I explore the underappreciated, but inc...
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There is always something new to learn, something different to try and something exciting to get involved with

It's not always simple trying to explain to some people what internal communications is and I often end up saying: "You know when you get a magazine on your desk telling you about what people in your office have been up to? Well, that's what I do." It's not really – in fact, it's SO MUCH MORE and I'm doing myself and the profession a huge disservic...
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If I had to go back, I would choose it one hundred times over

Being in my twenties, it's rare that I come across peers who know what I mean when I say I work in Internal Communications (IC). I've been asked "Oh… you do telesales?" or after explaining further, "Is that like HR?" (Closer). And "Ah! So you're the person who sends newsletters?" While true at surface level, there is much more depth to 'sending new...
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I remember the day I discovered Internal Communications like it was yesterday

I remember the day I discovered Internal Communications like it was yesterday. It was 7pm and I'd been at work for about 12 hours having started on the early shift. This was in a call centre for a well known utility and I'd recently been promoted to call centre team leader. It was then that I read the job advert for an Internal Communications Assis...
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This is why a career in internal comms could be for you

We've all been there. You're 18 (19 at a push) and suddenly, some of life's big choices hit you. Will it be uni or college? A-levels or an apprenticeship? And what are you going to study?! These are pretty big decisions when most of the time, you won't have all the options on the table. I, as an example, was pretty keen to do journalism because my ...
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