'Build your ability to influence... You can't do that from your desk'
Trained to tell stories, whether through creative writing or as a journalist, Sam McCaffrey has made the career journey to his most rewarding role of internal communications manager at Network Rail.
This episode, Dom and Cat meet communications strategist Neil Hopkins to learn how to have inclusive, empathic conversations that build unity, even when topics are delicate and require deep diplomacy and tact.
