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This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

This highly interactive course split over two session explores both quantitative and qualitative research methods, looking at what you need to measure and what methods to use. It will provide guidance on best practice surveys and polls and research techniques to support your measurement, and how to create compelling dashboards to share your outcomes and insights with your stakeholders. The course aims to build confidence around understanding and using data, particularly when giving strategic advice and influencing stakeholders.

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

This highly interactive training focusses on deepening knowledge, skills and insight around change communication - helping participants attain a more profound understanding and advanced skill-set for effective practice. The course will also help attendees take a further step in their own development, including how to use coaching principles to influence senior leaders and specific negotiation skills to support and drive change.

This next-level workshop is designed for internal communication professionals who are ready to move beyond basic prompting and start working with AI as a true teammate. The goal isn’t simply to keep up with new technology - it’s about using AI smartly and responsibly as a collaborative partner that supports higher-value, data-driven communication work.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

This one-day virtual learning programme will consider D&I in an ever-changing world, and explore the role of communication and engagement professionals in fostering inclusive and innovative workplace cultures. You will learn how to build empathy around diversity and inclusion amongst employees, explore the use of inclusive language to create a culture of respect, and become equipped with practical tools to help you drive the diversity and inclusion agenda in your organisation.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.