#WeMatterAtWork

We are the only professional body dedicated to internal communication, we exist to help organisations and people succeed through promoting internal communication of the highest standard.
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Membership

Membership offers the chance to demonstrate your professional credibility to the highest standards, access extensive IC resources and events, and network with industry peers.

Learn and develop

Learn and Develop

We support your internal communication career at every stage with learning resources, best practices, and opportunities to boost your professional profile.

Events

Events

Our events empower our community to connect, engage, and learn together.

Building Confidence and Professional Standards

Whether you're early on or leading in internal communications, we offer tailored learning, current best practices and professional growth aligned with the IoIC Profession Map.

Explore the Profession Map

Careers  

Building the future of the internal communication profession and driving awareness of internal communication as a career of choice.

Jacqueline Shalks-White

Member spotlight Jacqueline Shalks-White

We shine a spotlight on Jacqueline Shalks-White, Internal Communications Manager at Electricity North West. With over 25 years in internal comms, Jacqueline shares her passion for the profession and encourages newcomers to stay curious, embrace change, and connect with peers. Her mantra? Be bold, create ‘wow’ moments and make the most of your IoIC network.

More about #IChoseIC

 

Latest Knowledge & Insights

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Upcoming Events & Training 

9 May – 3 October 2025

The Empowered Communicator

18 CPD

This unique Coaching and Development Programme is designed to empower communicators with the mindset, tools, support and practices they need to unlock their inner confidence and natural potential.

Training
Online
1, 8 September 2025

Becoming a Trusted Business Partner

8 CPD

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

Training
Online
1 September 2025

The Power of Storytelling

8 CPD

Most suitable for internal communicators responsible for IC delivery and planning, this one-day course will show you how to move beyond data, facts and information by harnessing the power of storytelling - a proven technique which can have a dramatic impact on the way you, your team and company communicate and share information.

Training
Online
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Latest IoIC News

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The IoIC offers a wide variety of courses that could help meet the needs of our team, with a proven track record of delivery. As well as learning for the IoIC, your courses give the ability to meet other comms professionals to share and learn from each other.

Transport for London

A great way to learn and be challenged on where you can improve your internal communications with thought provoking material.

Lloyds Banking Group

‘I found the new competency framework very useful in shaping new roles, and courses have been very beneficial to my team.

Imperial Brands

As an agency which is focused only on internal communication it made sense for people across Sequel to be part of the Institute, which we’ve long recognised as the definitive voice of the industry, and to share their learnings with other members of the team. We’ve also attended events at a national and local level and we’re all fans of the communication for members including Voice magazine, the regular email newsletter and the content for members on the website.

Sequel Group

 

 

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Shetal Joshi

Podcast: Prioritising heart and soul in business

In this episode Jen, Cat and Dom chat with Shetal Joshi about the soul of business and internal communication’s role in bringing it to life.

 

https://www.ioic.org.uk/resource/prioritising-heart-and-soul-in-business-with-shetal-joshi.html