Members only
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08 Sep 2026

Behind the scenes: Network Rail's intranet search transformation

Network Rail replaced its unreliable, admin-heavy intranet search with a personalised, AI-infused Microsoft Search experience for its 40,000+ colleagues. Here’s how internal communication helped rebuild trust, improve findability and shift colleague behaviour at scale.

Voice
A profile photo of Kam Mayne, wearing a navy blazer against a plain grey background
04 Sep 2026

Member spotlight Kam Mayne

Our latest member spotlight is on Kam Mayne, Communications Business Partner at Morgan Sindall Infrastructure, who moved from graphic design into internal communication. In this member spotlight, Kam shares how IOIC membership and the Diploma built a strong foundation, mentoring shaped growth as both mentee and mentor, and presenting became a personal development journey

Member spotlight
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Risk management.jpg
28 Aug 2026

IC as a strategic risk management function

As workplace risks evolve, organisations that invest in people, communication and culture will be better equipped to build resilience, respond to disruption and thrive in the future. Alison Arnot shares her advice.

Voice
A profile photo of Niall Ryan about his IC Career moment.
26 Aug 2026

My IC Career: Niall Ryan.

Niall Ryan reflects on how a secondment from retail operations to supporting comms with a transformation programme led him into a career in employee engagement – and he’s never looked back.

Stories
Members only
Podcasts.jpg
17 Aug 2026

The practical guide to... podcasts

Neil Rodger, founder of Lifted Communications, shares how internal comms teams can use audio – particularly podcasts – to cut through noise, build connection and reach employees in a more human way.

Voice
Members only
Green background with text The IOIC Impact Brief August 2026
14 Aug 2026

The IOIC Impact Brief: August 2026.

This month: boards rehearsing for multiple futures; deepfake fraud eroding trust in work calls and video meetings; the cheapest AI choice turning out to be the greenest; job-hugging finally starting to crack; and a representation gap costing organisations more than most realise. The intelligence internal communication professionals need to help shape decisions, not just distribute them.

Research & Trends
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