When you work for an organisation renowned for its high-quality customer service, you need to make sure the employee experience is just as exceptional. Scott Lynch, head of internal communication at Selfridges, explains how it’s done.
The UK's leading annual research into internal communication. This year, the findings are a reality check. Based on a survey of 5,000 UK employees in organisations with 500 or more employees, conducted in partnership with Ipsos Karian and Box.
In this new episode of the Future of Internal Communicaiton Podcast, digital employee experience consultant Suzie Robinson shares her experience of working with intranets and her predictions for how AI will transform the workplace in the coming years.