When you work for an organisation renowned for its high-quality customer service, you need to make sure the employee experience is just as exceptional. Scott Lynch, head of internal communication at Selfridges, explains how it’s done.
In this first episode of series 16, Jen, Dom and Cat chat with Mercy Abel, founder of It Is Who You Know, to uncover the value of mentoring to bridge intergenerational divides and superpower early years careers.
The UK's leading annual research into internal communication. This year, the findings are a reality check. Based on a survey of 5,000 UK employees in organisations with 500 or more employees, conducted in partnership with Ipsos Karian and Box.
