Engaging operational staff out on steel plants is no easy task. Tim Rutter, head of communications for Tata Steel in the UK and inaugural winner of IoIC’s #WeMatterAtWork award, believes you can have maximum impact if you just get out there and talk to people.
This episode, Dom and Cat meet communications strategist Neil Hopkins to learn how to have inclusive, empathic conversations that build unity, even when topics are delicate and require deep diplomacy and tact.
