My IC Career: Shan Chatoo

Our latest member spotlight is on Leah Booker, Internal Communications Executive at Shoosmiths LLP. Leah shares how studying the IoIC Foundation Diploma and joining the mentoring programme helped build confidence, strengthen advisory skills and support their growth in internal communication.

IoIC Fellow Sinéad Bell, Director at Hanover Communications shares how the perception of internal communication has evolved over the course of her career, the impact Covid-19 had on the profession, and why practitioners must continue to demonstrate the value of their work.

As part of our #IChoseIC Series, Danielle Starling reflects on why she feels internal communications is important and why she has stayed in internal comms roles for over 13 years.

Meet Paul Cawley, Senior Communications Manager at Boots Ireland. With experience spanning tech, construction and insurance, he brings a strategic lens and a strong belief that communication should help people feel informed, respected and part of something bigger. Paul shares the career moment he’s most proud of, why clear writing builds real influence, and the surprising first job that started it all.

After years of mentoring informally, internal communication specialist and #IChoseIC ambassador Pauline Smith made a conscious commitment through the Institute of Internal Communication Mentoring Scheme – and discovered just how powerful mentoring can be, for both mentor and mentee.

Meet Roz Bonnar, Group Internal Communications Lead at McLaughlin & Harvey. Her career journey began in television and radio before she discovered internal communication while working in PR. Passionate about writing, photography and storytelling, she loves learning about the company and the people she works with and creating meaningful, engaging content that helps colleagues feel informed and heard.