Do you work with international colleagues and clients? 

How do you ensure your message is heard and understood by everyone?

In an increasingly connected global workplace, clear intercultural communication skills are more important than ever. Whether face to face, online or hybrid, conversations that include people who speak English as an additional language need to be carefully managed.

Your intercultural communication skills impact the nature of your relationships with international colleagues and clients and ultimately affect performance, engagement, retention, innovation and wellbeing.

In this enlightening talk, language experts Zanne Gaynor and Kathryn Alevizos highlight how simple adaptations can enhance intercultural communication and promote inclusion in the global workplace, sharing highly practical strategies from their #1 Amazon Bestselling book ‘Is that clear?’ (shortlisted for a Business Book Award in 2020).