This practical, insight-driven course equips communicators with the confidence and skills to help people navigate change with clarity, empathy, and trust - wherever they sit in the organisation, and however hard they are to reach. A core theme of the course is the power of listening not just as a communication skill, but as a superpower for leading change. Attendees will learn how to create opportunities for feedback, dialogue, and shared ownership - and how to effectively use insights to turn change from something that’s done to people into something that’s built with them.