Rachel Miller, author of Successful Change Communication (published in April 2026), explores the critical role leaders play in communicating change, and how internal communication professionals can equip them for success –building trust, navigating difficult messages and ensuring leaders show up with clarity, empathy and impact when it matters most.
At Argentex, head of communications Stefan Ram showed how listening, visibility and honesty can turn closeness into clarity during a challenging business transformation.
Lotus Josiah, founder and principal strategist of the Elevéa Agency, shares how science-backed communication frameworks help small organisations lead transformation with empathy, structure and psychological safety.
Change consultant Daniel Grafton explains how leading a 400-person firm through a new strategy showed the power of simple, human storytelling in small organisations.
Small organisations show that effective change communication is built on honesty, empathy and connection – lessons that larger companies can use to make transformation feel human.
In this first episode of series 16, Jen, Dom and Cat chat with Mercy Abel, founder of It Is Who You Know, to uncover the value of mentoring to bridge intergenerational divides and superpower early years careers.
The UK's leading annual research into internal communication. This year, the findings are a reality check. Based on a survey of 5,000 UK employees in organisations with 500 or more employees, conducted in partnership with Ipsos Karian and Box.