Search the Insight & Practice IOIC, The Institute of Internal Communication

Members only

04 Jun 2026

IOIC Awards case study: A Better Heathrow: driving engagement and operational performance through change communication

Following years of post-pandemic volatility, British Airways was working hard to rebuild colleague engagement and operational performance – particularly at their home hub, Heathrow Airport, where more than 7,000 colleagues work across a wide range of roles.

Case Study

Members only

04 Jun 2026

IC Index 2026 Results.

The IC Index 2026 is the UK's most comprehensive research into internal communication, and this year, the findings are uncomfortable. This webinar explored what nearly 5,000 employees are really saying.

On Demand

03 Jun 2026

Leading through the communications governance gap

Debra Sobel, founder of The Purpose Hub, argues that declining trust signals governance failures, demanding stronger communications leadership and accountability.

Voice

03 Jun 2026

Advanced Diploma Open Afternoon 2026

The Open Afternoon provided an in-depth look at the Advanced Diploma programme, how to balance study with work/life, real-world application of learning, how to join the course - and much more!

On Demand

01 Jun 2026

My student experience studying the IOIC Advanced Diploma by Joseph Hill.

In this interview with Advanced Diploma Lead Facilitator Chris Coburn, Joseph Hill shares his experience of studying the diploma. With eight years of IC experience, Joseph explains what surprised him, what shifted, and why the learning felt instantly applicable.

Student experience

Members only

28 May 2026

Higher education sector profile: ‘Attention is one of the hardest things to compete for’

Kemi Aofolaju, communications and events officer at Imperial College London, reflects on building internal communications during departmental growth and the importance of care, identity and adaptability.

Voice

27 May 2026

AI and the future of internal communication, with Frank Dias

As AI promises productivity transformation, many fear technology-driven job losses. For internal communicators, the challenge is twofold: navigating the threat AI poses to conventional IC practice while helping organisations adopt it responsibly. In this episode, Dom and Cat are joined by Frank Dias to explore how AI can transform IC workflows and deliver greater strategic value.

Podcast

Members only

26 May 2026

The making of internal comms: Stages 4 & 5 – Conversational Internal Comms, and the future

In the fourth part of our series on the history of internal communication, we explore how conversation, collaboration and digital channels transformed the IC profession.

Voice

26 May 2026

A message from IOIC Chief Executive and President.

22 May 2026

Member spotlight Jamie Angus

Our latest member spotlight is on Jamie Angus. Senior Internal Communications Manager at the Health Foundation, Jamie talks career turning points, championing mental health in the workplace and what IOIC membership has meant for his professional development.

Member spotlight

22 May 2026

Member spotlight Sarah Wood

Our latest member spotlight is on Sarah Wood. She stumbled across an internal communications job posting with no idea what it meant and never looked back. In this member spotlight, she shares how IOIC membership has shaped her career, what she loves most about working with people at every level, and why she thinks IC is one of the best career paths out there.

Member spotlight

Members only

22 May 2026

Agility and Navigating Constant Change

Discover what agility really means for internal communication and how applying it day to day can help you respond to change, reduce risk and stay relevant in your role and career.

Factsheet

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