AI Evolved: From Tool to Teammate
AI Evolved: From Tool to Teammate
This next-level workshop is designed for internal communications professionals who are already using AI and are ready to move beyond basic prompting and start working with AI as a true teammate.
The interactive training focuses on strategic collaboration with AI - helping you to maximise your impact and reducing your lower-value workload.
During the course we’ll explore advanced prompting guidelines, how to build bespoke AI agents that reflect your brand voice, leveraging the Microsoft Viva suite for deeper employee insight, stress-test messaging and designing more informed engagement strategies.
As AI adoption gathers pace, often ahead of governance, we’ll also look at the ethical considerations and guardrails that matter most, along with the risks of misinformation, over-reliance and data security.
The goal isn’t simply to keep up with new technology - it's about using AI responsibly as a collaborative partner that supports high-value, data-driven communication work.
Who is the workshop for?
This workshop is aimed at internal communicators who are using AI and would like to move to the next level - to harness the power of AI for smart, effective and quality communication.
Attendees should have access to Co-pilot, ChatGPT or Google Gemini - and feel comfortable with the basics.
It is suitable for internal communicators working around Levels 2 and 3 of the Profession Map.
Learning objectives
By the end of this workshop, participants will be able to:
- Use Co-pilot, Gemini and ChatGPT as strategic collaborators rather than drafting tools
- Apply advanced prompt engineering techniques to improve outputs
- Analyse employee sentiment and stress-test sensitive communications using AI
- Chain Microsoft 365 tools together for seamless, time-saving workflows
- Build custom AI agents trained on brand voice and organisational context
- Identify bias and risk in AI-generated content and apply governance best practice
- Lead responsible, ethical and sustainable AI use within internal communication.
The course will cover
1. The wider capabilities of leading generative AI tools.
- Advanced prompt guidelines
- Using AI more as a thought partner
- Using AI to synthesise research and extract audience insights
2. How to use AI as a high-level sounding board and risk-mitigation partner.
- Spot red flags in employee surveys and engagement data
- Stress-test comms and anticipate difficult questions
- Build engagement strategies informed by AI-assisted insight
3. The full potential of your Microsoft tools.
- Utilise the Microsoft Copilot ecosystem for faster seamless outputs
- How Microsoft Viva uses AI to support employee engagement, sentiment analysis and behavioural insights
4. How to scale your reach without adding to your workload.
- Build bespoke AI agents trained on your organisation’s tone of voice and values
- Create reusable comms assistants for recurring tasks
- Governance considerations when scaling AI-generated comms
5. The better your instructions, the better your results.
- Multi-shot and iterative prompting
- Context-window management by feeding AI the right background information
- Role-based and scenario-based prompting frameworks
- Reduce hallucination risk and improve factual reliability
6. AI Governance, Ethics and Sustainability
- Identifying bias in AI-generated content
- Human editorial control, accuracy and critical thinking
- Guardrails, data security and responsible usage
- The role of IC professionals in shaping organisational AI governance
- Sustainability considerations - environmental impact of AI usage
Additional benefits:
- Learn from two experts who are passionate about leveraging AI for internal communication
- Workalong demonstrations of AI tools
- Pre and post course access to Canvas, the IoIC's online learning environment, where you will find all course materials and be able to engage with fellow participants
- A safe space in which to share your challenges
- A network of like-minded professionals to connect with and learn from
- 8 CPD points for IoIC Members
- Places are strictly limited to ensure every participant gains the support and guidance they need, and to facilitate maximum opportunity for interaction, connection and engagement.
Please note that we use Zoom for our online courses. Please ensure that you are able to access this system where you are based before booking your place. All times are GMT.
Your Trainer
Farhan Ahmed
