Search the Insight & Practice IOIC, The Institute of Internal Communication

12 Nov 2026

Employees are still listening. So how do we get them talking?

The latest Viva Engage benchmarking shows that employees are still paying attention, asking questions and looking for expertise, but they’re participating differently. Cai Kjaer, CEO and Co-Founder at SWOOP Analytics, and Amanda Harvey, Chief Growth Officer at Silicon Reef, explore what the data tells us and what organisations can change within Microsoft 365 in response.

Voice

Members only

10 Nov 2026

5 career moments: ‘We’re good at transmitting – real impact comes with listening’

Throughout a varied comms career, Lynsae Tulloch has seen first-hand the continued value in asking “Why?” Here, she takes us through some of the key moments in a career focused on delivering storytelling with purpose.

Voice

06 Nov 2026

Five questions to ask when AI takes over work people value

AI can save time, but it can also change the parts of a job people find most rewarding. Independent AI researcher Andreas Ehstand explores five questions internal communicators can ask to help preserve meaningful work when introducing AI.

Voice

04 Nov 2026

Finding meaning at work with Professor Amy Wrzesniewski

For several decades across the Global North, a mental health crisis has been escalating. While its causes are deep-rooted, systemic and complex, today, stress, anxiety and burnout risk are manifest. This has huge implications for organisations that rely on engaged and motivated colleagues for collective problem-solving, adaptation and innovation.

Podcast

Members only

02 Nov 2026

Show impact, not activity: what IOIC Fellows say about the value of Internal Communication.

Why do leaders still undervalue internal communication? IOIC Fellows share how to prove your impact, not just your activity.

Stories

Members only

02 Nov 2026

Mentoring: 'Don't doubt what you have to offer'

No one can navigate every IC challenge alone – we need to pass on our career lessons. Pauline Smith explains why mentoring and listening benefits both mentors and mentees.

Voice

Members only

29 Oct 2026

Top tips on how to become a head of Internal Communication.

From building leadership skills to tackling imposter syndrome, seven lessons from our first careers pathway session to help you take the next step.

Template/Resource

Members only

29 Oct 2026

Interview: 'A good unifying narrative is about being clear on what each part of the organisation needs to achieve'

Ranjani Waldron from the Royal Society of Chemistry explains how understanding cultures and personalising content puts audiences first and turns messages into action.

Voice

29 Oct 2026

Member spotlight: Christopher Washington

Our latest member spotlight is on Christopher Washington, MSc in Human Resource Management Candidate at Leeds Beckett University, who has spent 10 years at the link between HR and internal communication. In this member spotlight, Christopher shares why the two work best as one, the learning academy launched for nearly 400 employees, and why “your why” comes first.

Member spotlight

Members only

27 Oct 2026

AI needs a human partner

As AI transforms the workplace, organisations must ensure technology strengthens rather than replaces human relationships. Andy Lopata, an expert on professional relationships, explores why trust, connection and empathy will become even more valuable in the years ahead.

Voice

26 Oct 2026

Mentor testimonial by
Tam Sandeman

Tam Sandeman, Head of Internal Communications at LSEG, on helping a mentee's confidence grow, and learning a lot along the way

Stories

Members only

22 Oct 2026

Organisational Culture Guide

Culture doesn't change because of a new values poster. Discover Ed Schein's model of culture, why change programmes so often fail, and how internal communication can help make change last.

Guide

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