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Our increasingly global work community demands a more acute awareness of the need for inclusive communication, says Zanne Gaynor, co-founder Acrobat Global, language specialists and experienced trainers in international communication skills.

In this enlightening talk, language experts Zanne Gaynor and Kathryn Alevizos highlighted how simple adaptations can enhance intercultural communication and promote inclusion in the global workplace, sharng highly practical strategies from their #1 Amazon Bestselling book ‘Is that clear?’ (shortlisted for a Business Book Award in 2020).

For global employees, communication campaigns aimed at native English speakers can seem distant, alien and less urgent, warns Ray Walsh, communications consultant and author of Localizing Employee Communications.

Technology is helping more organisations access new markets and extend their workforce into new countries. Henry Davies, founder and comms consultant at 106 Communications, warns internal communicators that they need to take a different approach when their business goes global.

You don’t need to be told about GDPR. The deadline for compliance with the new EU data protection legislation has passed – sighs of relief all round – but what have internal communicators done over the past year to help keep their customers’ personal information secure in the future?

Not all staff speak English fluently. Richard Hale, MD of language agency Tongue Tied (Manchester) Ltd, explains the value of translated content.

The business environment has changed in the past 10 years. Offices are going global at a rapid rate and project teams are spread across multiple countries. Understanding international cultures, behaviours and language is increasingly becoming a part of modern working life.

Britain and the world is an ever-changing landscape. Krishan Lathigra, head of internal communication and engagement for the Foreign & Commonwealth Office, discusses the challenges of dealing with the unexpected and reaching colleagues in the most far-flung of locations.