Search the Insight & Practice IOIC, The Institute of Internal Communication

01 May 2026

Member spotlight Karen Machado

Our latest member spotlight is on Karen Machado. She built her career from the ground up, delivered a TED-style talk with no notes and has some brilliant advice for anyone starting out in IC.

Member spotlight

01 May 2026

My career journey by Andreina Martinez

Andreina Martinez grew up in Mexico City, fell in love with the idea of human connection on a Disney World ride, and never looked back. In this #IChoseIC story, she shares how a childhood fascination with communication led her to a career championing internal comms.

Stories

Members only

28 Apr 2026

5 career moments: '‘Give people space to find their own style’'

From marketing to leading communications at major UK firms, Lee Coleman reflects on five defining moments that shaped his journey to group head of communications at British Engines.

Voice

Members only

28 Apr 2026

What's next for the intranet?

Internal communication teams are asking whether the intranet still deserves its place in the channel mix. The reality is more nuanced than “keep it” or “kill it”: the intranet is becoming the root of a wider ecosystem.

Voice

Members only

24 Apr 2026

Interview: 'The CEO's priorities are our priorities'

Iain Donaldson, colleague communications manager for CEO and leadership comms at NatWest Group, discusses writing for time-poor colleagues, keeping channels credible and supporting senior leaders in fast-paced communications.

Voice

22 Apr 2026

IoIC Annual Review 2025

A milestone year of growth, connection and celebration of internal communication excellence.

News

Members only

21 Apr 2026

HIgher education sector profile: '‘We’re helping people feel part of something bigger’'

Rosie Huckle of King’s College London explores internal communication challenges in higher education, shaped by complexity, scrutiny and unique institutional pressures.

Voice

Members only

17 Apr 2026

The making of internal comms: Stage 2 – Industrial Relations Internal Communication

Post-war prosperity and social change dismantled top-down internal communications, driving industrial unrest and paving the way for more participative, two-way approaches that reshaped employee relations and organisational communication in Britain.

Voice

Members only

17 Apr 2026

IOIC Awards case study: Heathrow’s Christmas campaign - ‘Extraordinary together – a season to celebrate’

What does it take to unite 8,000 colleagues during the busiest Christmas in Heathrow’s history? This campaign shows how creativity, connection and leadership visibility drove real impact.

Case Study

Members only

16 Apr 2026

Global IC – South Africa: ‘Community beats hierarchy every time’

Adesh Chetram, head of integrated communications at Nedbank and president of South Africa’s Institute for Internal Communications Africa, shares how Ubuntu, authenticity and purpose are redefining internal comms across the continent.

Voice

Members only

15 Apr 2026

20 questions with... Elsie Ovule

The executive director – head of EMEA internal communications for technology at Morgan Stanley joins the dots of her career in IC.

Voice

15 Apr 2026

The business value of sustainability communication with Daniel Cope

Despite the US withdrawal from the Paris Climate Agreement in January 2025 and the perceived downgrading of decarbonisation as a boardroom priority, sustainability progress continues to be made.

Podcast

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