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Since 2020, successive disruptors have changed the business landscape. COVID, war, supply-chain shortages, inflationary pressures, AI, the burgeoning climate crisis and environmental degradation are just some of the issues impacting organisational performance. And yet organisations must innovate and evolve to remain relevant. The psychological toll of polycrisis is both immense and under-recognised.

Kay Vessey, head of learning and development at H&H, explains why better internal communication starts with curiosity about the experiences, preferences and motivations that shape how people respond.

Ongoing market uncertainty means many organisations are struggling to keep people aligned, focused and motivated. Global engagement is falling. Young people especially struggle to find purpose at work. What role does communication play in shaping culture and developing future leaders?

While the Internet hugely improves modern life, it also fuels misunderstanding, misinformation, comparison culture, disunity and ill-feeling. When human connection at work is vital for sustained performance, how do we foster inclusive debate and have difficult conversations about complex issues?

In this first episode of series 16, Jen, Dom and Cat chat with Mercy Abel, founder of It Is Who You Know, to uncover the value of mentoring to bridge intergenerational divides and superpower early years careers.

Today, a constant stream of corporate scandals show the extent to which a lack of oversight causes chaos, disruption, sizeable financial losses or worse, loss of life. But in the lead up to such events, how many people will have been privy to impropriety but felt unwilling or unable to speak up? This episode, Jen and Cat are joined by Shaun Keep and Paul Adams, co-founders of Say-So, an organisation helping employees voice legitimate safety and wellbeing concerns, safely and anonymously.

As uncertainty rises, employees are rejecting old command-and-control models. Discover why internal communication is now a meta-skill for organisational success — and how you can harness it to deliver real strategic value.