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Internal communication stands at a crossroads. That was the starting point for IoIC’s Designing the Future of Internal Communication: The Leaders Forum, a full-day event that brought senior IC professionals together to explore trust, technology, listening and the evolving shape of organisations.

Leading an organisation has never been more challenging. As the forces impacting business performance grow ever more complex, trading conditions are increasingly tumultuous. Traditional management tools are no longer effective. Leaders must find different ways to explore the unknown and shore up operating resilience. In this episode, Cat, Jen and Dom are joined by entrepreneur, CEO, writer and keynote speaker Margaret Heffernan to explore the power of conversation in unleashing fresh thinking.

As the global economy grows ever more complex and uncertain, new skills are needed. Endless streams of new enterprise technology, deteriorating international relations, the rise of populist leaders, climate chaos, misinformation and disinformation – there’s no shortage of issues confounding modern leaders. In this episode, leadership advisor, coach and futurist Louise Mowbray sets out the new skills for future-focused leadership.

The forces impacting 2025 operating conditions continue to confound organisational leaders and managers across the board. Workplace stress, anxiety, and burnout are at record levels and global analytics firm Gallup estimates disengagement cost the global economy US$438 million in the past year. In this episode, Jen and Cat welcome world-renowned organisational psychologist John Amaechi OBE. They discuss his new book It’s Not Magic and dive into the communication skills that underpin exceptional leadership.