Internal communication as a vital enabler of colleague engagement with Dr. Sarah Pass

In the first episode of series 13 of the Future of Internal Communication podcast, Jen chats with Dr. Sarah Pass from Nottingham Business School. Sarah is also on the board of Engage for Success and co-leads its annual survey. In this conversation, they explore the crucial link between internal communication and colleague engagement and examine this year’s research findings.

14 May 2025

Since the MacLeod report was first published in 2009, Engage for Success (EFS) has become a flourishing all-volunteer collective for those passionate about colleague engagement.

A senior lecturer at Nottingham Business School, Dr. Sarah Pass is a practice-oriented academic who concentrates on employee experience and engagement. As a member of the Engage for Success (EFS) Advisory Board, she co-leads the EFS annual survey, which benchmarks the engagement levels of the UK working population.

In this episode, Sarah and Jen discuss the findings of the latest EFS survey, explore the four enablers of engagement and dig into why colleague voice is so important when seeking to build motivation and goodwill at work.

 

 

 

S13 E1 Transcript - Internal communication as a vital enabler of colleague engagement with Dr Sarah Pass

 


About Dr Sarah Pass

Dr Sarah Pass is a practice-oriented academic who concentrates on employee experience and engagement. She is a member of the Engage for Success (EFS) Advisory Board and co-leads the EFS annual survey, which benchmarks the engagement levels of the UK working population. Sarah leads EFS projects focusing on different aspects and influences of engagement in practice and is also Chair of the EFS East Midlands Area Network.

Sarah is a Fellow of the RSA, an Academic Associate of the CIPD, and a member of the Involvement and Participation Association (IPA) Working Insights Group. In 2023, Sarah was ranked by HR Magazine as an Influential Thinker in HR. Sarah currently works as a Senior Lecturer at Nottingham Business School (NTU).

 

Find Sarah on LinkedIn:  https://www.linkedin.com/in/sarahpass/

Sarah at Nottingham Business School: https://www.ntu.ac.uk/staff-profiles/business/sarah-pass

Engage for Success: https://engageforsuccess.org/

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