We couldn’t leave 2022 behind without discussing the current cost-of-living crisis. With so many people worried about and impacted by spiralling food and fuel prices, Jen, Dom and Cat wanted to chat with someone who’s navigating the reality of integrating cost-of-living communications into her organisation’s wider internal communication priorities. Anne-Marie Griffiths shares insights from her work at DHL Supply Chain and offers tips for getting the frequency and tone of communication right.
Persistent geopolitical and economic instability and the burgeoning climate crisis mean maintaining organisational alignment, cohesion and commitment to key objectives is harder than ever. It’s hard to craft hopeful narratives when the world seems so imperilled. Yet belief in a hopeful future is a primary requirement for humans to perform well at work.
New guide: Internal Crisis Communication. Crisis communication that works starts from within. Discover how to plan, prepare and support your people through the most challenging times. IOIC certified.
Deteriorating international relations have dominated news headlines and fuelled global economic instability since Russia’s invasion of Ukraine in 2022. War has many ramifications, impacting supply chains, share prices, migration and more generally, levels of societal optimism. But for many of us, the notion of war remains incomprehensible; we simply can’t imagine what living under threat of such danger actually feels like. Moreover, what does it feel like to strive to continue ‘business as usual’ when there are so many additional factors to consider?
This report - authored by MA Internal Communication Management Graduate May Oostrom Kwok - explores how internal communicators can support and contribute to a neuroinclusive culture in the workplace.
Even the smoothest-running, most positive companies experience the odd reputational bump in the road: a press article throwing shade on a senior leader; social media comments from a disgruntled employee; poor product reviews… It’s not quite a crisis, but it can be a distraction. Here, four experts offer their thoughts on talking to employees about negative press.
At its worst, a crisis can hit your organisation like a whirlwind and cause significant chaos. Saying the right thing to your workforce can be a challenge. Employees value openness from leaders, so the language and tone you use for clarity and reassurance is important.
This is the final call for IOIC members to apply for Fellowship, the profession's highest distinction. If you have ten or more years in internal communication and are shaping strategy, mentoring others or recognised as an expert in your field, now is the time to apply.
Log in to your member dashboard to access the application form before applications close.
