We couldn’t leave 2022 behind without discussing the current cost-of-living crisis. With so many people worried about and impacted by spiralling food and fuel prices, Jen, Dom and Cat wanted to chat with someone who’s navigating the reality of integrating cost-of-living communications into her organisation’s wider internal communication priorities. Anne-Marie Griffiths shares insights from her work at DHL Supply Chain and offers tips for getting the frequency and tone of communication right.
New guide: Internal Crisis Communication. Crisis communication that works starts from within. Discover how to plan, prepare and support your people through the most challenging times. IOIC certified.
Deteriorating international relations have dominated news headlines and fuelled global economic instability since Russia’s invasion of Ukraine in 2022. War has many ramifications, impacting supply chains, share prices, migration and more generally, levels of societal optimism. But for many of us, the notion of war remains incomprehensible; we simply can’t imagine what living under threat of such danger actually feels like. Moreover, what does it feel like to strive to continue ‘business as usual’ when there are so many additional factors to consider?
This report - authored by MA Internal Communication Management Graduate May Oostrom Kwok - explores how internal communicators can support and contribute to a neuroinclusive culture in the workplace.
Even the smoothest-running, most positive companies experience the odd reputational bump in the road: a press article throwing shade on a senior leader; social media comments from a disgruntled employee; poor product reviews… It’s not quite a crisis, but it can be a distraction. Here, four experts offer their thoughts on talking to employees about negative press.
At its worst, a crisis can hit your organisation like a whirlwind and cause significant chaos. Saying the right thing to your workforce can be a challenge. Employees value openness from leaders, so the language and tone you use for clarity and reassurance is important.
The January 2025 issue of Voice has just landed! Employee activism is on the rise, challenging communicators to address sensitive issues authentically. This edition offers expert advice on crisis communication, strengthening IC-HR collaboration, preparing for trends like AI and workforce dynamics and highlighting the enduring importance of human communication.
In our latest podcast episode, Jen, Dom and Cat talk to leadership coach Antoinette Gyan about what internal communication must do differently to support, retain and inspire young talent.
