Knowledge Hub

Mentoring not only benefits the mentee but offers valuable rewards to the mentor. Here, Sanjay Mistry offers five benefits he has gained as a mentor on the IoIC mentoring scheme and his tips for others to get the most out of the experience.

Richard Etienne looks back on the lessons he’s learned and the range of skills he’s developed in various media roles over the past 20 years and how he is applying them to his latest role of director of internal communications at Elsevier.

Sophie Cunningham, senior digital transformation manager at Fortnum & Mason, offers food for thought on the roles of IC and digital transformation teams during a major tech change.

Trained to tell stories, whether through creative writing or as a journalist, Sam McCaffrey has made the career journey to his most rewarding role of internal communications manager at Network Rail.

With so many transferable skills, internal communicators are well-placed to jump across sectors and explore areas unknown, believes Samantha Pickett, internal communications manager, EMEA, Baker McKenzie.

Few offices in the UK will dedicate the same attention to Ramadan or Diwali as they do to Christmas. Tolerance and acceptance, while key, are not enough.

Cathryn Barnard is a co-founder of Working the Future, a future of work advisory firm. Author of the IoIC’s Future of Work Trends report and its new Four Futures report, she explains why every ambitious organisation needs scenario planning included in its strategic communication planning toolbox.

Changing industries can be daunting, but the adaptability of internal communication means big moves are never out of the question for experts. Just ask Laura Colantuono, who recently joined the world of fintech as global head of internal communications at Klarna, after years working for luxury and fast-moving consumer goods (FMCG) companies.

When the UK government eased Covid-19 regulations in summer 2021 and encouraged employers to prepare for a gradual return to workplaces, it took some time for organisations to establish exactly how it would work. Many started rolling out hybrid working towards the end of the year without really considering all the implications and scenarios. A year on, what have we learned?

In the third in our series on employees embracing their identity in the workplace, Misty Oosthuizen, global internal comms manager at DHL, reflects on how she opened up about her dyslexia at work.

National charity Hospice UK runs Compassionate Employers, a programme for companies to put into practice support for colleagues affected by grief. Here, head of workplace support programmes Paul Fraser shares the best practice learnings that have come out of the programme over the years, and the role internal communicators can play in delivering this.