AI and the future of IC

Artificial intelligence is creating opportunities for internal communication but also risks. How do we leverage the benefits of AI while upholding professional integrity and consider the moral & ethical implications. We explore these questions in our latest white paper.

The pace at which this field is unfolding is startling.  Finding time to pause, reflect and consider what AI means for work and society at large has fast become both an imperative and a challenge. 

Here at the IoIC, we’ve been aware of the looming impact of emergent technologies on employee experience since we prioritised the future of work as an area of ongoing study and analysis. If you’re to do your best work as internal communicators, it’s incumbent on us as a membership body to keep abreast of the factors influencing employee engagement and performance.

In such a fast-moving landscape, it’s not yet possible to present absolute answers to the big questions surrounding AI. On the other hand, it’s entirely feasible to set out the questions we currently have in order to collectively address them over the coming weeks and months. To this end, we present this white paper as a living document – something we can continuously edit and update as events unfold.


AI Survey Analysis

IC and AI Survey Report

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About the IoIC

We are the only professional body solely dedicated to internal communication in the UK.   We help organisations and people succeed through promoting internal communication of the highest standards.

We believe people deserve to feel they matter at work.  Feeling valued, connected and informed directly contributes to higher business performance.

We've been driving standards for over 70 years, by developing and supporting internal communication professionals through our qualifications, training, awards, communities, and thought leadership.  We are the voice for internal communication, driving the agenda and building a movement of passionate, dedicated professionals.

An organisation that communicates well with its people can achieve greater productivity, innovation, reputation, talent attraction and retention. 

About the Working the Future

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Working the Future is a boutique future of work advisory firm. It helps organisations and their leaders understand, prepare for and successfully adapt to the rapidly changing world of work.

Blending work trend analysis, latest developments in the fields of team dynamics, business psychology and workforce planning capability, Working the Future provides high-value consultancy to help businesses de-risk and build sustainable, agile and future-ready workplaces and teams.

Our Principles

The workplace and the way we work are undergoing the most profound transformation in more than a century.

We believe that upholding core principles achieves world-class internal communication, helping people at work to feel more informed, engaged, productive, connected and purposeful. 


Contact our press team

If you would to talk to us please email [email protected] or [email protected] 

Webinar: AI and the future of internal communication

Watch our webinar where we explored the IoIC's whitepaper discussing AI and the future of internal communication.

Watch the webinar

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