Global & Intercultural Communication Skills: Virtual Learning
Global & Intercultural Communication Skills: Virtual Learning
In an increasingly connected global business world, good intercultural communication skills are essential for any professional keen to build stakeholder relationships or recruit and retain talent.
Global & Intercultural Communication Skills is aimed at professionals who speak English as a first or additional language.
In this interactive and thought-provoking workshop, participants become more mindful of the language they use and how it affects collaboration, engagement and a general sense of well-being.
Through a series of short tasks and first hand audio accounts from international professionals, participants learn and apply tips and strategies on how to adapt their language in order to be more effective and productive in the global workplace.
Whether you work in an internationally diverse team or with international clients and customers, attending this training can help you:
- Be a more empathetic and conscious communicator
- Attract and retain highly skilled and more varied candidates
- Increase employee satisfaction and performance
- Enhance employee engagement, communication and human connection
Who is the workshop for?
Any professional keen to enhance their performance in the global workplace by developing excellent communication skills.
Learning Objectives
By the end of the workshop participants will be able to:
- Identify language that can be difficult for people who speak English as an additional language
- Demonstrate a more conscious use of language particularly with regard to speed, politeness etc
- Facilitate clearer online communication/phone calls
- Develop more effective written and presentation skills
- Recognise how differences within internationally diverse groups can affect cohesion and collaboration (eg time-keeping and deadlines)
- Assess how language affects identity and well-being
The course will cover
- Ambiguous language and implied meaning
- How to create positive dynamics in an internationally diverse workplace
- The challenges of online communication
- Adapting talks and presentations for an international audience
- Writing clearer emails
- Intercultural competence training with regards to politeness, humour, small talk etc.
- How language affects identity and well-being
The workshop will include breakout discussions, interactive activities and audio of first-hand accounts from non-native English speakers either working or studying in the UK.
Please note that we use Zoom for our online courses. Please ensure that you are able to access this system where you are based before booking your place. All times are in BST.
Trainer
