Vlog series: Leadership Comms Tips

Short vlogs on supporting your leaders to communicate better with your employees. In this series, produced in conjunction with Brand Experiences, IoIC Fellow, Nicholas Wardle, gives tips on how you can encourage your senior leaders to become better internal communicators. Delivering the strategic narrative is a recognised enabler of engagement, but...

The role of internal communications is to inform and engage. However, in the age of information overload, this mission becomes increasingly complicated. According to a survey of 2,000 office employees in the UK, the average office worker misses important or useful information at work four times a week, and 38 per cent miss information at least once...

COVID-19 has completely rewritten the script of daily life both in the short- and long-term. In the present, companies must discover how to successfully conduct business throughout the rest of 2020. However, they must balance dealing with these immediate pressures with addressing long-term uncertainty as well. One of the areas where both current pr...

Spoiler alert – in my opinion it is! But why should you take my word for it? Before I put this blog together (my first ever!), I did what I usually do when faced with a task – I looked at how the best do it, to see what nuggets I can recycle *cough* steal. Almost all suggested you should share your experiences honestly and authentically, so the rea...

The return to the workplace may be a strange and concerning one for many employees. As internal comms leaders, you have a responsibility to prepare people for the return in a way that not only reassures them, but also empowers them to take control of their own care in the workplace. Organisations need to provide confidence that premises aren't just...

I've been working in internal communication roles since I graduated university as a journalist in 2008. Like many internal communication practitioners, I sort of fell into the profession by accident. During university, I was working as a radio presenter across Scotland. When I graduated, along with my presenting gig, I took on a job in the station'...

I had extensive experience of writing communications plans for large scale technology rollouts: campaign planning and audience considerations were really important facets of the work I did, but these were always limited to projects. As a consultant I would swoop in with frameworks of how organisational changes would impact employees, with lots of c...

The Beginning It is fair to say the role of IC has had to adapt rapidly to the unfolding events of the last six months; a situation that has shaken the core of every business up and down the country. Put simply, the world has changed and so has the landscape of business. The need of good internal communication has never been so critical in the work...

Overnight, businesses across the UK had to send their workforces home when the government enforced lockdown. The past five months have brought highs and lows, challenges and learnings – but this period will likely change the way many of us work forever. One thing that we have all missed is human contact – interactions with colleagues, friends, exte...

Just over two years ago I made the conscious decision to move back into a role that focused purely on internal communications. My time in PR and public affairs was insightful and incredibly beneficial to my career development, yet I knew deep down that internal communications was my true passion. Having made that decision, I took a leap out of my c...