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The Importance of Effective Risk Communication In Business

To run a business is to engage with risk. However, many company leaders focus on the internal element of risk. What is the potential for financial failure? How could cybercrime disrupt everyday activities? Have they got sufficient insurance to compensate injured workers? But this doesn't represent the entirety of the impact risk can present. When d...
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Communicators need to think like marketers

Journalists and professional communicators – people with jobs in the communication field (corporate, external, HR, equality, diversity and inclusion, and internal) – are paid for their expertise to assemble words into meaningful content. Their focus is on observing, writing, editing and crafting a message to alert, persuade, report or tell a story ...
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298 Hits
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Improving Safety Communication in the Workplace

Regardless of the industry or environment in which you work, safety must always be the top priority. To spread the word about workplace policies and safety procedures, proper communication is key. That means verbal reminders, smart signage, and an open-door policy that allows the chance for feedback and tells your staff that you care about them as ...
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How to Implement Policies Around Communication

Company policies are essential for keeping your operations consistent and functional. Without clear sets of procedures for every aspect of your business, things start to fall apart relatively quickly. Your policies project the intentions of your company, its values, and its ethics. They also serve to make certain that every action taken by employee...
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Messaging – more important than ever

In a world where our colleagues have access to so many channels, clarity about messages is essential if we can hope to have impact says author and consultant Liam FitzPatrick. I recently did a simple audit of comms channels for an international organisation and was struck by the massive volume of channels available.When I started in PR and Comms a ...
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Meeting Your Remote Team’s Mental Health Needs

The COVID-19 pandemic has caused remote working to become the norm for thousands. Employees and employers alike are enjoying several benefits that go along with remote work. It can increase productivity and provides flexibility while saving many businesses money. Working from home can also reduce stress and put more of a focus on communicative empl...
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Finding time for strategy amidst the whirlwind

Each year when the Gallagher and IoIC State of the Sector report is released, there is a level of consternation about the absence of long-term strategic planning in internal communication (IC). According to the 2021 report only 40% of IC teams had a plan any further ahead than one year. Putting aside debate about how far ahead IC teams should be lo...
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Mental Health Awareness Week: FutureNet recommends…

This Mental Health Awareness Week, the FutureNet committee has been talking all about what mental health and wellbeing means for us as internal communicators. Mental health and wellbeing is a wide-ranging, important and sensitive area so it can be difficult to know where to start when it comes to planning your communications. Particularly as employ...
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I couldn’t be a princess so now I’m a communicator

From an early age I knew that if I couldn't be a princess, that marketing was what I wanted to do when I was older. Little did I know that at the age of 28 after working my way into marketing by less conventional routes (more on this later), that I would make the leap into Internal Communications and my first Business Partner role in global assuran...
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I chose IC to get closer

Before going full time in internal communications (IC), I mixed it up alongside professional public relations, press relations, events and marketing, but why did I choose to just focus on one of these in the end, and why was that IC? Why I chose IC My PR years I'm someone who likes to make the most of a situation, but I've learnt over the years not...
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  • 15th July 2021
    Head of internal communications at the British Heart Foundation Zoe Shaughnessy achieved a professional milestone when she became a Fellow in 2021. In this interview, she discusses why becoming...
  • 7th July 2021
    We are delighted to announce the shortlist for the IoIC National Awards 2021.  #IoICAwards21 It’s the moment you’ve been waiting for; the shortlist for the 2021 IoIC Awards has been...
  • 6th July 2021
    Dan Smith, head of employee communication and engagement at Govia Thameslink Railway Limited (GTR), received a Fellowship from IoIC in 2021. In this Q&A, he shares what it means to...

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