Opinion

After years of mentoring informally, internal communication specialist and #IChoseIC ambassador Pauline Smith made a conscious commitment through the Institute of Internal Communication Mentoring Scheme – and discovered just how powerful mentoring can be, for both mentor and mentee.

After starting out with just an O-level in Art and a career path that began in hairdressing, Pauline Smith’s journey into internal communication was anything but conventional. But through curiosity, resilience, and a passion for making a difference, she found a career where she could truly thrive. Pauline shares how IC became her calling. From creating her first company newsletter to leading global change programmes and why she’s proud to be an #IChoseIC ambassador.

Constant change has become the new normal and internal communicators are at the heart of helping organisations navigate it. In October’s Fellows Knowledge Circle, participants explored how communicators can step up as true change leaders, shaping culture, building resilience, and helping people thrive through transformation.

Find out from May Flanagan, IoIC Ireland Network Lead, her plans for the IoIC Ireland Network.

Alex Graves, founder and chief visionary officer at Silicon Reef, reflects on the findings from the IC Index 2025 and explores how M365 can help you build a 10 out of 10 employee experience.

IoIC Fellow Jarrod Williams, Head of Digital Content and Channels at St James’s Place, shares why he believes Fellowship is an opportunity to give back, share experiences, and connect with peers who are passionate about advancing the internal communication profession.