Kirsty Bowen FIIC

Head of Colleague Experience, Coventry Building Society

Kirsty has 16 years’ experience leading internal communications functions and teams, and has been at Coventry Building Society since 2013. Her role spans colleague comms, engagement, diversity and inclusion, and wellbeing, alongside overseeing people policies and employee voice.

Working for a purpose-led organisation with high employee engagement may suggest there’s not much to do from a colleague experience perspective, but this isn’t true. Continuing to improve, add strategic value and develop with a small budget and within a regulated financial services environment presents interesting challenges!

Kirsty is an IoIC Fellow and Board Director. In addition, she regularly supports the judging of IoIC’s National Awards and is an #IChoseIC Ambassador.

Rob Jones

Co-founder and content director, Artful Dog

Ross is co-founder and content director of communications agency Artful Dog. He has more than 20 years’ experience in internal comms – planning, writing and editing magazines, websites, brochures and other campaign materials. He is the editor of IoIC’s membership magazine, Voice.

Misty Oosthuizen

Internal Communication Fellow

Misty Oosthuizen is an internal communication fellow, with over 20 years of experience in HR and internal communications., with over 20 years of experience in HR and internal communications. From launching an intranet for 48,000 employees to establishing internal comms functions and delivering complex communication strategies, Misty combines big-picture vision with a practical, hands-on approach to deliver results. A firm believer in the powerful synergy between HR and internal communication, she draws on her deep expertise to build trust, foster engagement, and drive meaningful change – always with kindness at the heart of her work.

Joe Salmon FIIC

Director, Corporate Communications, Iron Mountain

Joe is a seasoned communications leader with a proven track record of driving organisational success. With over two decades of communication expertise, spanning agency, consultancy, and in-house roles at companies including Vodafone, BT, Hill + Knowlton Strategies, and Spotify. He excels at providing strategic leadership communication and coaching to enhance visibility, reputation and trust, while crafting employee campaigns delivered through compelling storytelling to help organisations to grow from the inside out.

His expertise spans leadership communication, employee engagement, and navigating organisational change. Joe has a Post Graduate Diploma in Internal Communication Management, and is a passionate advocate for the internal communication profession, his influence extends beyond the day job. He's an elected Board Director and Fellow at the Institute of Internal Communication, a champion for inclusion and belonging through the UK Black Comms Network, a recognised event host, speaker, mentor, and awards judge. And PRovoke Media Innovator 25 honouree.