Training Courses

This one-day virtual learning programme, delivered via live online sessions and interactive activities, will explore the purpose of a diverse and inclusive workplace with respect to the role of communication and engagement professionals. You will learn how to build empathy with the topic of diversity and inclusion amongst employees, how communication can support an inclusive culture and practical tools to help day-to-day engagement with diverse audiences.

As internal communication plays an increasingly strategic role inside organisations, simply being a good writer is no longer enough.

We need to know how to break the rules to make writing more engaging. We need to find and tell compelling stories and shape strategic content. We need to have the confidence to help leaders tell their stories and understand how writing can influence behaviour in positive way. We also need to understand how to make our writing more inclusive and be conscious of writing in an ethical way.

One of the keys to any successful internal communications campaign lies in choosing the right mix of channels, one that not only fits the objective and the target audiences, but also enables the message to land with maximum impact.

New technologies allow us to take advantage of innovative ways to communicate and engage with internal stakeholders (i.e. Yammer, social media, employee apps); while at the same time, tried-and-tested channels (i.e. face-to-face, newsletters, posters) still play an important role in creating employee engagement, productivity, and organisational well-being.

The challenge is to find channels that elevate your communication, cut through the clutter, create understanding, and simply stand out for all the right reasons.

Delivered over two virtual sessions, online group discussions, individual tasks and workplace assignments, this virtual learning programme will equip communicators with new insights, strong evidence and practical tools to address the issues surrounding employee engagement and make a real difference in their organisations.

Change is one of the few guarantees in life and therefore also in business. Never has this been more accurate than at the present time.

While organisations face change to adjust to internal or external forces, people often resist the sense of uncertainty and fear loss of control. Communicating change effectively, the reason behind it, the goals and the benefits, is critical to the success of any change initiative.         

A good strategy brings coherence to what an organisation does. Business communicators must convert strategic ideas into everyday meaning that is clearly understood and motivates employees. You need to understand what strategy is and how it functions to do this effectively. It takes skill to convert often abstract strategic ideas into clear messages that are re-enforced constantly. You need the skill to develop a comms. Strategy that mirrors and amplifies your organisation’s strategic intent. You need the skill to put this into practice. This two-day virtual course will give you the knowledge and skills to steer through the strategic maze to deliver clear, concise and strategic communications.

Understanding others is the key to influencing and building trust - both critical components in the successful IC professional’s toolbox. This virtual one-day course will explore the dynamics of influencing people, starting with analysing stakeholders and determining the right way to engage with the right people. You will learn and practice how psychology, emotional intelligence and interpersonal skills will help you to communicate with impact, even when communications might be limited to virtual channels.

Our ability to communicate to our teams internally – as well as our clients externally – has never been so important! Video content is now essential in corporate communications but creating GREAT content is not easy. The visual sense is one of the most powerful senses we possess - we use it from when we’re born till we die. The visual image engages and stimulates emotions in the human brain, it’s why we look at a Rembrandt or take a selfie! But like the great artists of the past we need skill and technique to engage our viewers, so they remember our visual images days and weeks later.

Delivered via interactive online sessions, group discussions and individual workplace exercises, The Power of Storytelling is a virtual learning programme for communication professionals on the science and art of storytelling and why stories work.

This two-part virtual learning programme takes an in-depth look at the principles and practice of good practice communication planning in the context of organisational change, equipping participants with a robust process. This course will equip you with the skills and knowledge required to successfully plan your internal communications and give you the opportunity to put your learning into practice.