Training Courses

Our ability to communicate to our teams internally – as well as our clients externally – has never been so important! Video content is now essential in corporate communications but creating GREAT content is not easy. The visual sense is one of the most powerful senses we possess - we use it from when we’re born till we die. The visual image engages and stimulates emotions in the human brain, it’s why we look at a Rembrandt or take a selfie! But like the great artists of the past we need skill and technique to engage our viewers, so they remember our visual images days and weeks later.

As internal communicators, the way we write has the power to inform, influence and inspire. Whether it’s writing for the intranet or being called upon to coach and advise colleagues to create their own content. That all requires skill. Skill to spot a story. Skill to structure content in the right way. Skill to bring content to life. Skill to adapt your writing style for different channels or audiences. Skill to edit with confidence. Skill to proof with precision. This workshop provides you with the knowledge and skills to write with confidence for a variety of audiences and channels.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business.

Delivered over three live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

This virtual learning course - delivered over two interactive half day sessions - will challenge several myths about organisational culture, cultural diversity and culture change and equip delegates with powerful, practical knowledge and tools to help them put communication and themselves in the driving seat of culture management.

Delivered via interactive online sessions, group discussions and individual workplace exercises, The Power of Storytelling is a virtual learning programme for communication professionals on the science and art of storytelling and why stories work.

This virtual training course lead by Jo Hall will expand on the knowledge, tips and best practice shared in her Making internal communication measurement easy webinar It will equip internal communicators with the confidence to know what to measure and how to measure it, how to make good data-driven decisions and recommendations, as well as discover ways in which they can use relevant data to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

This three-part virtual workshop will help communication professionals acquire the basics of coaching skills, knowing how and when to start, progress and end an effective coaching conversation with their stakeholders. It will address identifying the right opportunities to coach, gaining permission to do and gaining the confidence to use a coaching model.

As internal communication plays an increasingly strategic role inside organisations, simply being a good writer is no longer enough.

We need to know how to break the rules to make writing more engaging. We need to find and tell compelling stories and shape strategic content. We need to have the confidence to help leaders tell their stories and understand how writing can influence behaviour in positive way. We also need to understand how to make our writing more inclusive and be conscious of writing in an ethical way.

Understanding others is the key to influencing and building trust - both critical components in the successful IC professional’s toolbox. This virtual one-day course will explore the dynamics of influencing people, starting with analysing stakeholders and determining the right way to engage with the right people. You will learn and practice how psychology, emotional intelligence and interpersonal skills will help you to communicate with impact, even when communications might be limited to virtual channels.

This two-part virtual learning programme takes an in-depth look at the principles and practice of good practice communication planning in the context of organisational change, equipping participants with a robust process. This course will equip you with the skills and knowledge required to successfully plan your internal communications and give you the opportunity to put your learning into practice.