Microsoft 365 for Internal Communication: Virtual Learning

Microsoft 365 for Internal Communication: Virtual Learning

Ideal for IC professionals at any stage of their Microsoft 365 journey, this three-part virtual learning programme provides a communication-first approach that helps internal communicators to apply the 365 tools effectively within their organisations.

The course will support IC professionals to fully utilise the 365 suite for communication and organisational goals, exploring the role of 365 in their communication mix and how to work effectively with IT teams.

Attendees will complete the course with a channel map to use in their organisation, helping to answer the common questions of “what goes where?”, and “how do all of these tools fit together?”

Who should attend?

Ideal for IC professionals at any stage of their 365 journey – whether your organisation already has 365 and wants to make the most of the opportunities it offers (but you don’t know how), or you’re thinking about introducing the suite and want to plan it effectively from day one. Or perhaps you’d like to supercharge your 365 knowledge in preparation for your next freelance Comms role.

8 IoIC CPD Points

Learning objectives

By the end of the course, delegates will: 

  • A clear understanding of what Microsoft 365 is, and how the suite can support comms and organisational goals
  • The tools to have more effective conversations with IT colleagues about governance and minimising risk
  • A channel map for their organisation, to provide clarity about how the different tools work together to provide a modern communication mix.

The course will cover

Part One: 2nd May, 14:00 - 16:00

Starting your journey: How to apply 365 in your own world

  • Understanding what 365 is, and is not
  • How the tools work together as a suite (and with third-party services too)
  • Considering how each of the tools can work for you and your team 

Part Two: 9th May, 14:00 - 16:00

Changing your horizon: How 365 opens up your comms mix

  • Why planning is the secret sauce
  • Creating a new communications mix
  • Fixing the overlap between tools (such as Teams and Yammer)

Part Three: 16th May, 14:00 - 16:00

Solving the puzzle: Working together to provide a successful digital transformation

  • Fixing audience pain points with 365 tools and features – understanding what your audiences need
  • Governance – setting the rules for your new approach, and how to enforce them through a mix of IT and IC
  • Defining what success looks like and how you will measure it 

Additional benefits

  • Opportunities to share ideas and learn from other organisations and practitioners through sharing of best-practices
  • Pre and post-course access to Canvas, the IoIC's dedicated online learning environment
  • Eight CPD points for IoIC Members 

Please note that we use Zoom for our online courses. Please ensure that you are able to access this system where you are based before booking your place. All times are in BST.



Paul Jones

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