Search the Knowledge Hub

Now’s the time to audit your IC function, hard-wiring your organisation’s strategic objectives into how you measure, says Tsara Smith, senior consultant at Ipsos Karian and Box.

In 2020, we were thrown into remote working with a moment’s notice, and then, a year later, a hybrid culture. Our work-life balance might be better, but have we properly taken time to shape a culture fit for everyone around this new way of working, and to adapt content and channels to employees’ changing preferences?

How can IC pros persuade leaders and staheolders with greater conviction, hold their attention and convince them that their way of communicating is best for the sustained success of the business? We asked five comms pros for their advice....

In the past four years, creative agency H&H has almost doubled its employee headcount. Managing director Cathy Phillips shares ten tips for agencies preparing to scale up.

There comes a point when every IC team realises it needs to be more effective. Scaling up isn’t just about having more people to do more work; it’s about moulding your skills to a more strategic way of working.

As convergent trends disrupt the way we work, the IoIC is committed to helping members leverage the risks and opportunities, positioning internal communication at the heart of organisational success.

As head of internal communications for the British Transport Police, May Holloway has seen how having open and honest conversations is rewarded with trust and respect – from colleagues and leaders.

Organisations are increasingly aiming for ‘peak performance’, a workplace nirvana of creativity, collaboration and innovation. But how can businesses supercharge their employees to be the best versions of themselves? And what’s internal comms’ involvement in building a culture of high-performance?

Joanna Poplawska is CEO of the Collaboration, Innovation and Technology Forum (CITF), a private members network and platform to exchange ideas and practical approaches to challenges. Here, she shares her insight from close working with many IT teams.

After a turbulent couple of years, the travel industry is on the up. Here, Tor Goldfield, senior director of internal communications at Expedia Group, shares what she has learned moving from PR to IC and about connecting employees to the business strategy.