Search the Knowledge Hub

Age generalisations in the workplace persist, but our content and career choices are shaped more by our formative years than age alone. As communication styles evolve, businesses must find harmony between generations. From tone of voice to shifting mindsets, understanding these differences is key to keeping teams and workforces in tune with one another.

A new study by Oak Engage uncovers stark generational divides between gen Z and millennials in the workplace, revealing contrasting career priorities, tech frustrations and rising burnout levels, as nearly 60% of gen Z employees eye an exit within two years.

An open innovation approach can help you find the right reliable people for your project, says Steve Rader, program manager for NASA.

In an increasingly decentralised world of work, today’s talent getting their feet under your workbench might be a mix of contractors, temporary workers and permanent staff. How do you get your diverse team to march together in the same direction?

Deborah Hulme, founder of Minerva Engagement and trainer of a two-part neuroscience masterclass for IoIC, explains how IC professionals can better communicate to effectively support the brain to understand and retain information.

As convergent trends disrupt the way we work, the IoIC is committed to helping members leverage the risks and opportunities, positioning internal communication at the heart of organisational success.

IC professionals are constantly looking for ways to engage hard-to-reach employees. Ocado Group used research and data from listening sessions to deliver a podcast for its driver population.

New research from IoIC and Ipsos Karian and Box finds that one-third of employees experience some level of disconnect at work. Whether through confusion or cynicism, they don’t feel entirely aligned with organisational strategy or purpose. What can be done to reach these “swing voters”?

Culture is implicit in any organisation. The key is recognising that it needs as much attention as business-critical functions, says Nathan Wallis, chief of staff at financial mutual Wesleyan.

Having a deeper understanding of employees’ views and lives can help to shape comms for the better, but what are the practicalities of achieving quality audience insight?

For global employees, communication campaigns aimed at native English speakers can seem distant, alien and less urgent, warns Ray Walsh, communications consultant and author of Localizing Employee Communications.