Reeling in the ears: how to listen – and act on what employees tell you
Stop me if you think you’ve heard this one before: “You said, we did.” Employees want leaders who truly listen – but how well are organisations showing how they are taking action based on feedback? The “We did” story needs to be louder.
This episode, Dom and Cat meet communications strategist Neil Hopkins to learn how to have inclusive, empathic conversations that build unity, even when topics are delicate and require deep diplomacy and tact.
