With roots in branding and comms, Rachel Cain, senior director for global operations and IT communications at AstraZeneca, has helped technology teams in some of the world’s biggest companies get their messages out.
IC professionals can lift their entire business by building better conversation muscles in the team and in their leaders, says communication coach Paul Matthews.
Company policies are essential for keeping your operations consistent and functional. Without clear sets of procedures for every aspect of your business, things start to fall apart relatively quickly.
Engagement is not all about delivering communication, but making connections – especially with the most disconnected. Rob Mukherjee believes no one has done that more persistently or effectively than Anne Sullivan.
When the forecast for your organisation looks bleak, leaders have to make difficult decisions. Your employees will find it hard to find any silver lining, but there are ways to make it easier for them to understand and accept bad news.