With a PhD in social anthropology, Dr. Alex Gapud turned our heads at the 2022 IoIC festival when he gave a fascinating talk about going beyond engagement survey data to understand the human stories behind the statistics. We were keen to hear more.
In this episode, Jen, Dom and Cat chat with Alex about the importance of hearing individual stories at work and the crucial part this plays in building relationship and strengthening team dynamics.
As we hurtle towards very different work futures, there’s a lot we can learn from the field of anthropology to become better internal communicators. Alex shares his insights about the expanding opportunity for the profession.
Experian’s We Do That campaign used powerful colleague storytelling to bring its purpose to life, helping employees see how their work improves people’s financial health and making the company feel more human.
The latest issue of Voice is out now. This edition explores what it means to work in a global profession, with perspectives from internal communicators around the world. It also includes expert advice on scenario planning, insights into change communication in SMEs, and a focus on the growing demand for clarity. Plus, a look ahead at how the IoIC plans to strengthen clarity, advocacy and community through to 2026.
This report - authored by MA Internal Communication Management Graduate May Oostrom Kwok - explores how internal communicators can support and contribute to a neuroinclusive culture in the workplace.
When National Accident Helpline was preparing to launch a new brand for its business, the project team saw a golden opportunity to reintroduce a cherished face of the brand.
The October 2025 issue of Voice explores the skills and credibility internal communicators need to thrive in a changing landscape. We look at the future-ready skills IC teams must develop – blending strategic influence, technology, empathy and business acumen – to support leaders, lead change and create lasting organisational impact.
We also look at how smarter use of data and listening insights moves teams beyond clicks and impressions, helping them shape strategy and deliver meaningful outcomes, and we share five principles for impactful storytelling – from sparking audience connection to embracing storydoing. Plus, in our interview section, experienced IC specialist Sejal Popat reflects on three decades of adaptability, advising leaders and thriving as a contractor across industries.
As global stability deteriorates, anxiety is on the rise. Internal communicators must assimilate the wants, needs and expectations of increasingly diverse internal stakeholders. Only then can organisations harness the full potential of colleagues across the age spectrum, who are pushing back on top-down, centralised, and increasingly outdated, command and control management archetypes.
In this mercurial new landscape, internal communication is a meta-skill that increasingly underpins organisational success. Our quarterly people updates help internal communication professionals stay informed and think more expansively about ways they can deliver strategic value.
Find out everything you need to know with our entry guidance including top tips to help your submission stand out. Early Bird Entries must be submitted by 11.59pm on Friday 13 February and Standard Entries submitted by 11.59pm on Friday 17 April.
In this bonus episode of season 14, Jen, Dom and Cat are interviewed by IoIC board member and fellow Joe Salmon. Together they discuss the factors driving change for internal communication and ways in which internal communicators can prepare for an altogether exciting future.
