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As global stability deteriorates, anxiety is on the rise. Internal communicators must assimilate the wants, needs and expectations of increasingly diverse internal stakeholders. Only then can organisations harness the full potential of colleagues across the age spectrum, who are pushing back on top-down, centralised, and increasingly outdated, command and control management archetypes.

In this mercurial new landscape, internal communication is a meta-skill that increasingly underpins organisational success. Our quarterly people updates help internal communication professionals stay informed and think more expansively about ways they can deliver strategic value.

Deborah Hulme, founder of Minerva Engagement and trainer of a two-part neuroscience masterclass for IoIC, explains how IC professionals can better communicate to effectively support the brain to understand and retain information.

As convergent trends disrupt the way we work, the IoIC is committed to helping members leverage the risks and opportunities, positioning internal communication at the heart of organisational success.

Culture is implicit in any organisation. The key is recognising that it needs as much attention as business-critical functions, says Nathan Wallis, chief of staff at financial mutual Wesleyan.