Many of you will recognise this episode’s guest, Katie Macaulay. She’s the Managing Director of award-winning Internal Communication agency AB Communications and host of the The Internal Comms Podcast.
Katie chats with Jen, Dom and Cat to explain what she’s uncovered through her work with The Acid Test Audit, a tool that uncovers discrepancies in communication and flaws in strategic alignment.
With an expert view, she shares her views on the current challenges faced by Internal Communicators and the opportunities she believes lie ahead.
Explore what psychological safety looks like at work, how trust and open communication are built and how everyday behaviours can empower changemakers at every level to create lasting cultural change.
Persistent geopolitical and economic instability and the burgeoning climate crisis mean maintaining organisational alignment, cohesion and commitment to key objectives is harder than ever. It’s hard to craft hopeful narratives when the world seems so imperilled. Yet belief in a hopeful future is a primary requirement for humans to perform well at work.
New guide: Internal Crisis Communication. Crisis communication that works starts from within. Discover how to plan, prepare and support your people through the most challenging times. IOIC certified.
Following years of post-pandemic volatility, British Airways was working hard to rebuild colleague engagement and operational performance – particularly at their home hub, Heathrow Airport, where more than 7,000 colleagues work across a wide range of roles.
National Grid is driving a once-in-a-generation transformation, doubling investment to reshape energy networks. Its “BIG Work” campaign unites 30,000 colleagues behind a shared mission to power the future.
This survey, run by IOIC in partnership with Ipsos Karian and Box, is the most detailed study yet of capability, confidence and development need across the profession. It explores ten roles internal communicators play, developed specifically for this research and connected to the IOIC future of internal communication whitepaper.
Your answers will directly shape how the profession invests in its own development.
