This episode’s guest is Matt Stephens, founder and CEO of engagement survey platform Inpulse. Jen, Dom and Cat pick Matt’s brains to understand the power of storytelling in building engagement at work and find out how telling stories builds connection and community at work.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Experian’s We Do That campaign used powerful colleague storytelling to bring its purpose to life, helping employees see how their work improves people’s financial health and making the company feel more human.
The latest issue of Voice is out now. This edition explores what it means to work in a global profession, with perspectives from internal communicators around the world. It also includes expert advice on scenario planning, insights into change communication in SMEs, and a focus on the growing demand for clarity. Plus, a look ahead at how the IoIC plans to strengthen clarity, advocacy and community through to 2026.
This report - authored by MA Internal Communication Management Graduate May Oostrom Kwok - explores how internal communicators can support and contribute to a neuroinclusive culture in the workplace.
When National Accident Helpline was preparing to launch a new brand for its business, the project team saw a golden opportunity to reintroduce a cherished face of the brand.
The October 2025 issue of Voice explores the skills and credibility internal communicators need to thrive in a changing landscape. We look at the future-ready skills IC teams must develop – blending strategic influence, technology, empathy and business acumen – to support leaders, lead change and create lasting organisational impact.
We also look at how smarter use of data and listening insights moves teams beyond clicks and impressions, helping them shape strategy and deliver meaningful outcomes, and we share five principles for impactful storytelling – from sparking audience connection to embracing storydoing. Plus, in our interview section, experienced IC specialist Sejal Popat reflects on three decades of adaptability, advising leaders and thriving as a contractor across industries.
This episode, Chris Lovett introduces the concept of workplace minimalism. His latest book Relentless is an elegy for simplifying work so that people can deliver better outcomes. For harried internal communicators, this is an episode not to be missed.
