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Clarity in internal communication is more than simple language. It’s about making messages understandable, relevant and authentic, aligning leadership, managers and communicators so employees connect, trust and act on what they hear.

In internal communication, storytelling is more than a stylistic flourish – it’s about helping people make sense of what matters. Whether you’re framing a strategic shift, celebrating a success or learning from failure, stories help people care, connect and act.

Navigating the delicate balance between professional duties and personal values is an occasional challenge for internal communication professionals. We asked four experts how they handle situations when asked to communicate something they aren't fully on board with...

A new study shows that less than one quarter of organisations effectively harness creativity for business growth.

Deborah Hulme, founder of Minerva Engagement and trainer of a two-part neuroscience masterclass for IoIC, explains how IC professionals can better communicate to effectively support the brain to understand and retain information.

Capturing your audience’s attention and maintaining a sensitive approach are key in internal comms. Through their project, Loneliness Lies Beneath, Limehouse and Lloyds Banking Group showcase how those two concepts go hand in hand.

The IC Index research found that UK employees still both rely on and prefer email as a way of hearing news about and from their employer. But how can IC professionals make the best use out of this channel? Here, five experts provide their practical advice on how to deliver specificity, conciseness and intention every time you press Send.

The second of our panel events, where we delve a little deeper into the findings in the IC Index.

Richard Etienne looks back on the lessons he’s learned and the range of skills he’s developed in various media roles over the past 20 years and how he is applying them to his latest role of director of internal communications at Elsevier.