Search the Knowledge Hub IoIC, The Institute of Internal Communication

31 Jul 2025

ROI of IC: 4 steps to build a business case for better tech by Simpplr

Learn how to build a compelling, data-driven business case that proves the strategic value of internal communications and unlocks budget for the technology you need.

Opinion

Members only

20 Jan 2025

IoIC South Network - Measurement Masterclass

On 15th January, the IoIC South Network held its first event for 2025 with an Internal Communications Measurement Masterclass. With over 70 attendees, it was a great opportunity for us to help participants build their confidence in measuring their internal communications.

Opinion

Members only

07 Oct 2024

'Guesswork can only get us so far – audits enhance your IC function'

Now’s the time to audit your IC function, hard-wiring your organisation’s strategic objectives into how you measure, says Tsara Smith, senior consultant at Ipsos Karian and Box.

Voice

Members only

18 Apr 2024

Creating a Campaign Measurement Strategy Factsheet

The factsheet explores what a campaign measurement strategy is, why it is important for internal communicators, and what an effective strategy includes

Factsheet

Members only

21 Mar 2024

Beyond Data: taking insight-backed action from the IC Index and State of the Sector

This webinar turned insights from over 35,000 employees and communicators into action; unlocking value from the IC Index and State of the Sector 2024 reports.

On Demand

09 Aug 2023

Exploring the IC Index with Susanna Holten

Bonus Episode of the Future of Internal Communication podcast

Podcast

12 Oct 2022

Text analysis: how can it support internal comms practitioners with employee engagement?

Employee feedback is a powerful tool for any organisation, but it can be difficult to gather, analyse and act upon this information. Here, Relative Insight’s Einat Korn, global head of people, outlines how, through text analysis and comparative studies, internal communicators can uncover the drivers of workplace culture and increase job satisfaction.

Voice

Members only

08 Sep 2022

Voice Magazine - October 2022

In this issue of Voice, we hear from a range of IC professionals on how they have developed a strategic approach, and the benefits this has not only to their work but also to their ability to influence stakeholders and proudly display the strategic value they bring.

Voice Magazine

Getting the measure of your strategy.jpg

07 Sep 2022

Getting the measure of your strategy: using data to drive IC’s direction

Measuring our work in IC is hugely time-consuming – but the rewards can be substantial. With a better understanding of what we are measuring – and why – we can shape future content and demonstrate the value of our role.

Voice

05 Jul 2022

IoIC Festival 2022: Live blog – day one

Here we are, back at the stunning Goosedale in Nottingham, for our second IoIC Festival. It's our own Glastonbury with legends of IC performing across all our zones – presenting, facilitating discussion, networking and bringing out great ideas, messages and solutions.

Opinion

Members only

16 Jun 2022

Research Report 2019: Measurement and ROI for Internal Communication

We are delighted to have worked in partnership with the CIPR Inside on this new measurement and ROI report which is now available to IoIC members.

Thought Leadership

26 May 2022

Six steps to better data and insights

In the latest instalment of FutureNet presents, we welcomed Chris Crofts for 'Level-up your I.D.E.A skills (Insights, Data, Evaluation, and Analysis)'. Chris has over 20 years of experience in communications and has led IC teams at HSBC, Aviva, and Diageo, and currently works as a strategic influencing and measurement consultant.

Opinion

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