The purpose of internal communication

Enabling people at work to feel informed, connected and purposeful in order to drive organisational performance. 

Image showing two people and a speech bubble, caption reads informed, connected, purposeful.

At the centre of the profession map is what the IoIC believes to be the core role of internal communication – to enable people at work to feel informed, connected and purposeful in order to drive organisational performance.

How we communicate at work has the power to transform working lives by helping people feel engaged and purposeful – that they matter at work - making for better organisations and a better society overall.

Successful internal communication creates an environment of mutual understanding. It forges connections between people, allowing them to perform at their best, both individually and collectively.

IoIC believes that by striving to obtain the skills and knowledge required to effectively perform the indicative activities described in the profession map framework, and establishing themselves as credible professionals, that all internal communication professionals will play a pivotal role in supporting organisations achieve their objectives.

 

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IoIC Awards 2026

Find out everything you need to know with our entry guidance including top tips to help your submission stand out. Early Bird Entries must be submitted by 11.59pm on Friday 13 February and Standard Entries submitted by 11.59pm on Friday 17 April.

Check out the entry guidance for the IoIC Awards 2026

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Latest Podcast: Nurturing inclusive work cultures

In this bonus episode of season 14, Jen, Dom and Cat are interviewed by IoIC board member and fellow Joe Salmon. Together they discuss the factors driving change for internal communication and ways in which internal communicators can prepare for an altogether exciting future.

 

Listen to latest podcast