Diploma Overview
Distance Learning | Next Cohort starts 14 January 2026
The Foundation Diploma of Proficiency in Internal Communication is a Level 4 Qualification delivered in partnership with Southampton Solent University which provides an academic and industry-recognised level of attainment.
The course ideal for internal communication practitioners who are in the early stages of their careers or who have some experience which they want to formalise and validate.
The Foundation Diploma is mapped to Level 1 of the IoIC Profession Map and provides students with the skills and knowledge – as well as the confidence and gravitas – to deliver good practice IC, underpinned by robust theory, for their organisation and, most importantly, their people.
As well as developing IC knowledge and skills, students also gain the confidence to advise colleagues and stakeholders within their organisations and the ability to think critically and reflectively – both important skills in any organisational setting.
The Foundation Diploma is a fully online, part-time programme specifically designed to fit around busy working lives enabling practitioners to integrate working and personal lives with their studies.
The course has a strong theory into practice ethos meaning students can apply their learning directly to their professional practice, adding value from the outset.
What you'll study
Course Structure
The Foundation Diploma of Proficiency in Internal Communication consist of five modules. The diploma is assessed at level four and is worth 30 higher education credits.
The Programme
Module One: Understanding Internal Communication and its Role in the Organisation
This module explores the role and purpose of internal communication, including how it supports the achievement of overall business objectives and its impact on organisational performance, individual wellbeing and employee engagement.
Students will also examine how external factors have an impact on the internal communication function.
During the module students will increase their understanding and awareness of their own organisation and the role of IC, and they will consider the importance of cross-function collaboration and relationships with key stakeholders.
Module Two: Writing Skills for the IC Professional
This module looks at best practice content production, helping students to assess and improve their craft as content creators. Students will also develop their understanding of how audience, message and medium should influence their choice of style.
The module includes an online writing skills course designed and developed by expert Helen Deverell.
Module Three: Understanding Employee Groups and Channels
This module equips students with the skills they need to analyse a range of internal communication channels and articulate how each should be used to deliver internal messages.
Students will explore the needs of various employee groups and stakeholders and the implications for crafting appropriate and engaging messaging/content.
Module Four: Delivering an Effective Communication Plan
Module Four delves into best practice communication planning for business-as-usual communication, including appropriate delivery and taking other communication priorities into consideration.
During the module students will put their theory into practice by creating a business-as-usual communication plan and articulating how it demonstrates their learning.
Module Five: Developing Yourself as an IC Professional
The final module on the course requires students to reflect and evaluate what they have learnt, analysing their progress and professional development during the diploma and identifying priorities for next steps in their learning and skills development.
Course Delivery
The Foundation Diploma has two intakes a year, with cohorts starting in January and June. The next cohort will start on 14 January 2026 and finish on 28 September 2026.
Teaching and Learning Strategy
The Foundation Diploma is fully online delivered via teaching sessions and webinars, online content, discussions and activities as well as self-directed study.
Students are supported by a dedicated Facilitator - an experienced communicator, expert and tutor.
The course also includes optional group drop-in sessions where students can share learning, ask questions and connect as a cohort.
The emphasis throughout is on real-life learning - the application of theoretical concepts to the workplace environment.
Assessment
Students are assessed via two pieces of coursework:
- An evidence-based professional portfolio which demonstrates professional competence and includes evidence of students have applied their learning to their role.
- An industry project where students are tasked with producing a basic plan to communicate a business-as-usual message, such as the introduction of a new product or employee benefit.
Students also have the opportunity to submit draft assignments for feedback prior to final submission.
The Diploma is an academic qualification accredited by Solent University therefore students are required to write academic assignments supported by research, analysis and referencing.
Learning Outcomes
Learning outcomes
By completing the Foundation Diploma, students will:
- Demonstrate an understanding of the role of the internal communication professional
- Show evidence of understanding how audience, message and medium will influence choice of internal communication styles
- Demonstrate in context with your own workplace practice an understanding of ethical & legal issues in relation to internal communication
- Use different communication channels appropriately to achieve stated purposes
- Research information accurately for dissemination to an internal audience
- Support colleagues in delivering a specific communication campaign
- Write accurate, simple communications for a variety of channels using plain English and correct grammar.
Other benefits of this course include:
- A highly experienced and passionate teaching team of internal communication experts
- Support throughout the programme by a dedicated and experienced Facilitator
- Establish a practice of reflective thinking and an enhanced ability to think critically and articulate ideas clearly
- Learn how to academic writing techniques, research and evidence-based practice when working with stakeholders and decision-makers
- Take a pro-active, tailored approach to professional development and continuous learning, informed by the framework of the IoIC Profession Map
- Enrolment with Solent University and access to their library, resources and full support services, including wellbeing
- The opportunity to foster a network of internal communication professionals, sharing learning and providing support during your studies and beyond
- Access to IoIC's dedicated online learning environment where you will engage in discussions and other activities with your fellow students
- A full year of IoIC CPD (40 Points).
Key Information
How long does the course take?
The Foundation Diploma takes 8-9 months to complete. There are two intakes each year, starting in January and June.
When is the next course?
The next course will be starting on 14 January 2026 and will run until September 2026.
How much does the course cost?
The fee to study for the Foundation Diploma is £2700 + VAT. Student membership will be added to your invoice at a cost of £30 + VAT if you are not already an IoIC Member.
The cost of the Foundation Diploma covers enrolment with Solent University and access to the University's library, study and support services; assessment and certificate.
Are there payment plans available?
Yes, payment plans are available subject to terms and conditions.
How easy is it to combine the Foundation Diploma with employment?
The Foundation Diploma has been designed to be completed alongside work and ensures students are able to apply their learning to their work and vice versa.
The course is delivered virtually, meaning students can join from wherever they are in the world.
Please note: all live sessions take place during the UK's standard working day (9am - 5pm).
How is the course delivered?
The course takes a blended approach, with a combination of workshops, webinars, online courses and resources, independent study, discussion forums and direct support from your tutors. There are also a number of optional drop-in sessions across the course to discuss student progress and answer any queries.
In addition to a half-day induction, there will be three half-day teaching sessions and three webinars. Students will be required to spend time on their own reading and independent study in addition to the teaching sessions, as well as on writing assignments and preparing their assignments.
How much learning time is required for the course?
On average the course requires around 8 study hours a week. This total learning time is made up of contact time, directed learning tasks, independent learning and assessment activity.
How will I be assessed?
Foundation Diploma students are assessed via two pieces of coursework – a professional portfolio and an industry project. Students have the opportunity to submit draft assignments for formative feedback prior to final submission.
Will I be required to write academically?
Yes. The Diploma is an academic qualification accredited by Solent University therefore students are required to write academic assignments supported by research, analysis and referencing.
Can I study as an international student?
Yes, the course is fully online so students can join from wherever they are in the world. However, please note that the majority of live sessions take place between 9.30am and 1pm UK time.
IoIC Membership
Foundation Diploma students must be members of IoIC. If you are joining the IoIC as a member in order to enrol on the Foundation Diploma, you will be eligible for the student rate of membership at a cost of £30.00 + VAT and will have access to all of the usual benefits of membership (please note that student members will not receive hard copies of Voice magazine).
Entry Criteria
The Foundation Diploma is ideal for those in the early stages of their internal communication career who are looking to master best practice delivery skills and knowledge, or those who have some experience which they want to formalise and validate.
Candidates do not have to be working solely in internal communication, but they do need to have some communication experience and/or internal communication responsibilities.
Acceptance to the Foundation Diploma is subject to an application form which allows the IoIC to be sure that the programme is suitable for the individual. Depending on prior knowledge and experience, the professional development team may, on occasion, suggest an alternative course.
Foundation Diploma students must have an IoIC membership in order to join the programme. If you are not yet a member and would like to enrol in the Foundation Diploma you will be eligible for the student rate of membership at a cost of £30.00 + VAT.
Additional requirements
The Foundation Diploma is delivered and assessed in English. Applicants for whom English is not their first language may be required to demonstrate their English language proficiency via a certificate from an undergraduate degree taught in English, an IELTS score of 6.5 or above, or a similar equivalent alternative.
Ready to apply?
The next cohort will be starting on 14 January 2026 and will run until 28 September 2026.
If you are interested in applying for this cohort, please use the contact form below to request an application form.
Student Experience
The skills I have learned during my time on the diploma have not only helped my professional career, but also my personal development. I feel confident and excited about my IC career, and I know the Institute of Internal Communications are there to support me if I choose to develop myself further with another course. The learning environment is second-to-none and I would recommend any IC professional to complete the diploma.
The IoIC Foundation Diploma really helped me improve my IC skills and my confidence. Studying relevant content whilst working in an IC role was so beneficial and helped me apply my learning in real time.